Associé aux ventes/Retail Sales Associate - Fairview Pointe Claire

Gap Inc.•Pointe-Claire, QC

1d•Onsite

About The Position

In this role, you will engage and connect with our customers by providing excellent customer service. You will be an expert in product and use this expertise to educate, inform, inspire and outfit the customer. You will offer information to the customer on current merchandise assortment, store promotions and events, and execute operational processes effectively and efficiently. Your goal is to bring our brand to life for our customers while building brand loyalty and delivering with productivity.

Requirements

Good communicator with the ability to utilize technology effectively and engage with customers and your team to meet goals.
Problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required.
Able to handle customer interactions and potential issues/concerns courteously and professionally.
Use basic information-gathering skills to solve problems.
Ability to learn procedural knowledge acquired through on-the-job training.
Must be able to speak French (in Quebec).
Customer-focused service provider both on and off the sales floor to help deliver an exceptional experience for our customers.
Passionate about retail and thrive in a fast-paced environment.
Able to utilize retail technology.
Able to maneuver around sales floor, stockroom and office and lift up to 30 lbs.

Responsibilities

Engage and connect with customers by providing excellent customer service.
Act as a product expert to educate, inform, inspire, and outfit customers.
Provide information on current merchandise assortment, store promotions, and events.
Execute operational processes effectively and efficiently.
Bring the brand to life for customers, build brand loyalty, and deliver with productivity.
Communicate effectively and utilize technology to engage with customers and the team.
Solve problems, continuously improve, learn, accept feedback, and take action.
Handle customer interactions and potential issues courteously and professionally.
Use basic information-gathering skills to solve problems.
Learn procedural knowledge through on-the-job training.
Speak French (in Quebec).