Retail Temporary Sales Associate

TJX • Bel Air, MD

5d • Onsite

About The Position

The Retail Sales Associate is responsible for delivering a highly satisfied customer experience by engaging with customers, following customer experience practices, and maintaining a clean and organized store. The associate follows operational, merchandise, loss prevention, labor, and safety standards and may be cross-trained in multiple store areas to support business needs. The role also includes processing customer purchases and returns, supporting merchandising and store recovery, and participating in shrink-reduction programs.

Requirements

• Excellent customer service skills.
• Ability to work a flexible schedule to support business needs.
• Strong communication and organizational skills, with attention to detail.
• Ability to multitask.
• Ability to respond appropriately to changes in direction or unexpected situations.
• Ability to lift heavy objects, with or without reasonable accommodation.

Nice To Haves

• Retail customer experience preferred.

Responsibilities

• Engage and interact with customers to deliver a highly satisfied customer experience.
• Model customer experience practices with internal and external customers.
• Support a positive store culture through honesty, integrity, and respect.
• Accurately ring customer purchases and returns and provide correct change according to operating procedures.
• Promote credit and loyalty programs.
• Maintain merchandising standards and follow established merchandising procedures.
• Process and prepare merchandise for the sales floor according to company procedures and standards.
• Initiate and participate in store recovery throughout the day as needed.
• Maintain organization, cleanliness, and recovery standards on the sales floor and help maintain the entire store.
• Give and accept recognition and constructive feedback.
• Follow labor laws, policies, and procedures.
• Support and participate in store shrink-reduction goals and programs.
• Participate in safety awareness and maintain a safe environment.
• Perform other duties as assigned.

Benefits

• Associate discount
• Employee assistance program (EAP)
• Smoking cessation assistance
• Bereavement benefit
• 401(k) associate contributions
• Child care discounts
• Cell phone discounts
• Pet insurance
• Legal insurance
• Credit union
• Referral bonuses
• 401(k) matching, for associates who meet service or hours requirements
• Medical insurance, for associates who meet service or hours requirements
• Dental insurance, for associates who meet service or hours requirements
• Vision insurance, for associates who meet service or hours requirements
• Health savings account (HSA), for associates who meet service or hours requirements
• Health care flexible spending account (FSA), for associates who meet service or hours requirements
• Life insurance, for associates who meet service or hours requirements
• Short- and long-term disability, for associates who meet service or hours requirements
• Paid parental leave, for associates who meet service or hours requirements
• Paid holidays, vacation, and sick time, for associates who meet service or hours requirements
• Auto and home insurance discounts
• Scholarship program
• Adoption assistance

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed