Retail Sales Associate (46518 Gratiot Ave)

WILD BILLS TOBACCO STAFFING LLC • Chesterfield, MI

7d • Onsite

About The Position

Wild Bill’s Tobacco is hiring a Retail Sales Associate to provide customer service and support the daily operation of a retail store. The role includes helping customers find products, building customer relationships, meeting sales goals, promoting the brand, and maintaining a clean, well-stocked store. Associates work with store management on opening, closing, cash handling, inventory counts, and deposits, and complete paperwork and transactions according to company policies. The position may require travel within a 15-mile radius of the home store for shift coverage. Shifts may range from 4 to 12 hours standing on the sales floor, and the role includes physical tasks such as twisting, bending, squatting, lifting, and reaching overhead, including lifting up to 50 pounds.

Requirements

• Completion of high school or equivalent.
• Must be at least 21 years old.
• Experience in retail environments and customer service.
• Professional, energetic, and positive attitude.
• Excellent written, verbal, and interpersonal communication skills.
• Flexible scheduling availability.
• Ability to stand on the sales floor for shifts ranging from 4 to 12 hours.
• Ability to twist, bend, squat, lift, and reach overhead.
• Ability to lift up to 50 pounds.

Responsibilities

• Provide excellent customer service, including greeting customers, answering phones, and assessing customer needs.
• Answer questions and resolve customer inquiries and concerns.
• Build customer relationships and suggest products that meet their needs.
• Meet or exceed sales goals.
• Participate in opportunities to gain product knowledge.
• Promote the brand inside and outside the store to solicit new business.
• Assist with retail store functions in compliance with company policies and procedures.
• Keep the store clean and well-stocked.
• Travel within a 15-mile radius of the home store for shift coverage when needed.
• Work with store management on opening, closing, and operating the retail facility, including cash handling, inventory counts, and deposits.
• Complete accurate paperwork and transactions according to company policies and procedures.
• Maintain the store appearance, back room, restrooms, and individual work area.
• Make customers’ shopping experience comfortable and simple while meeting their needs.
• Open and close the store, including locking doors and setting the alarm.
• Assist with other tasks, duties, or projects assigned by management.

Benefits

• Health insurance, dental insurance, vision insurance, and life insurance for full-time employees after 60 days of employment.
• 401(k) after 90 days of employment.
• Flexible work schedule.
• Discounts on store products.
• Development and growth opportunities.
• Spiffs (commission).

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED