Retail Sales Associate

Verizon•Toledo, OH
•Onsite

About The Position

Verizon is hiring a full-time Retail Sales Associate to work onsite at a defined retail location. The associate will help customers identify their needs and recommend technology products and services, deliver customer service, and generate sales. The role includes ongoing training and opportunities to develop skills in store operations, merchandising, and inventory. Associates may also contact interested Verizon customers by phone or text and participate in off-site Verizon-sponsored community events. The position offers an hourly base rate plus individual sales commissions. Scheduled weekly hours are 40. Employees must be willing to work evenings, weekends, and holidays, and may have opportunities to pick up additional shifts. Schedules are provided four weeks in advance.

Requirements

  • High school diploma or GED.
  • At least one year of relevant experience, demonstrated through work experience and/or military experience.
  • Willingness to work evenings, weekends, and holidays; the schedule is provided four weeks in advance.
  • Openness to picking up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

  • Experience working in a commission-based environment.
  • Demonstrated sales experience communicating with customers to find solutions.
  • Customer service experience.

Responsibilities

  • Generate retail sales by using technology knowledge and customer service to expand the Verizon network.
  • Learn and uncover customers’ needs by creating connections and asking questions.
  • Recommend products and solutions that address customers’ needs.
  • Close sales by communicating effectively and providing simple, intuitive technology solutions.
  • Participate in ongoing training and develop skills in operational functions, merchandising, and inventory.
  • Contact interested current Verizon customers by outbound phone calls and text messages to grow the customer base.
  • Engage with the community at off-site Verizon-sponsored events to expand the customer base.

Benefits

  • Medical, dental, and vision benefits.
  • Verizon 401(k) plan with matching contributions up to 6% of eligible contributions, qualified student loan repayments, or a combination of both.
  • Sales recognition programs with potential travel, gifts, and other incentives.
  • Five weeks of paid time off, including vacation, holidays, and personal days.
  • Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, this may provide up to 16 weeks of paid time off for the birthing parent.
  • Up to $8,000 per year in tuition assistance.
  • Discounts of up to 50% on Verizon products and services, plus discounts on attractions, automotive, travel, and more.
  • Short- and long-term disability insurance.
  • Basic and supplemental life insurance and AD&D insurance.
  • Identity theft protection.
  • Pet insurance.
  • Group home and auto insurance.
  • Up to eight company-paid holidays per year and up to six personal days per year.
  • Adoption assistance.
  • Newly hired employees receive up to 15 days of vacation per year, with increases based on service.
  • Potential premium pay, including overtime, shift differential, holiday pay, and allowances, depending on the role.
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