Bilingual Chinese - Retail Sales Associate
About The Position
My Wireless, an AT&T Authorized National Retailer, is seeking motivated, dynamic, and coachable individuals to join their retail team as a Retail Sales Associate. In this role, you will be responsible for delivering an exceptional customer experience and offering a variety of AT&T products and services. The position involves engaging with customers, educating them on available products and services, and guiding them through the purchasing process in an energetic environment. As you develop and succeed, opportunities for new roles and financial rewards will become available.
Requirements
- Experience in a retail or customer-facing sales environment.
- Ability to work flexible hours including evenings, weekends, and holidays.
- Highly effective communication and interpersonal skills.
- Must be at least 18 years of age.
- Legally able to be employed in the US.
- High School diploma or equivalent.
Nice To Haves
- Bilingual (Chinese preferred for this role).
- Experience prospecting through outbound calls.
Responsibilities
- Engage with My Wireless customers.
- Educate customers on available AT&T products and services.
- Guide customers through the buying process.
- Meet and exceed personal performance goals and AT&T standards of performance.
- Help customers make buying decisions by delivering outstanding customer service.
- Train and develop skills to become a top My Wireless Retail Sales Associate, leading to opportunities on the management team.
- Maintain a fun, clean, and exciting work environment for customers and team members.
- Work as a team member to exceed personal and team goals.
- Participate in marketing activities designed to maximize selling opportunities.
Benefits
- Strong Base Pay and a commission and bonus schedule.
- Ongoing paid training.
- Exciting career paths and growth potential.
- Uncapped commission program when meeting or exceeding sales goals.
- Medical, Dental and Vision coverage.
- Life Insurance.
- 401(K) Retirement Program.
- Paid Vacation Time.
- Total Pet Plan and Pet Insurance.
- Employee Assistance Program.
- Discounts off latest devices and AT&T service plans.
- Welcome kit with AT&T work shirts and personal protective equipment.
- Exclusive sales contests and incentives.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
