Retail Sales Associate

Verizon • Phoenix, AZ

15h • Onsite

About The Position

As a full-time Verizon Retail Sales Associate, you will work with a retail team to grow sales and help customers find technology products and services that meet their needs. The role includes building customer relationships, recommending solutions, closing sales, and developing skills through ongoing training in sales, merchandising, and inventory operations. You may also contact interested Verizon customers by phone or text and participate in Verizon-sponsored off-site community events. The position is based onsite at a defined location, with 40 scheduled hours per week. Evening, weekend, and holiday availability is required, and additional shifts may be available during busy periods.

The position offers base pay of $16.00 to $21.00 per hour, plus individual commissions. The posting describes potential annual earnings of $65,000+ to $75,500+ for top performers; compensation varies by geography, hours worked, and performance. Benefits are available starting day one, subject to eligibility and applicable plan terms.

Requirements

• High school diploma or GED.
• One or more years of relevant experience, demonstrated through work experience and/or military experience.
• Willingness to work evenings, weekends, and holidays.
• Openness to pick up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

• Experience working in a commission-based environment.
• Demonstrated sales experience communicating with customers to find solutions.
• Customer service experience.

Responsibilities

• Generate retail sales by using technology knowledge and customer service.
• Identify customer needs by building connections and asking questions.
• Recommend products and solutions that address customers’ needs.
• Close sales and provide simple, intuitive technology solutions.
• Develop skills through ongoing training and build proficiency in merchandising and inventory operations.
• Contact interested Verizon customers by phone and text to grow the customer base.
• Engage with the community at Verizon-sponsored off-site events to expand the customer base.

Benefits

• Medical, dental, and vision coverage.
• Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions, qualified student loan repayments, or a combination of both.
• Sales recognition programs with possible travel, gifts, and other incentives.
• Five weeks of paid time off, including vacation, holidays, and personal days.
• Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, this may provide up to 16 weeks of paid time off for the birthing parent.
• Up to $8,000 per year in tuition assistance.
• Discounts of up to 50% on Verizon products and services.
• Additional employee discounts on attractions, automotive, travel, and more.
• Short- and long-term disability insurance.
• Basic and supplemental life insurance and AD&D insurance.
• Identity theft protection.
• Pet insurance.
• Group home and auto insurance.
• Up to eight company-paid holidays per year and up to six personal days per year.
• Adoption assistance.
• Newly hired employees receive up to 15 vacation days per year, with vacation time increasing with additional service.
• Potential premium pay, such as overtime, shift differential, holiday pay, and allowances, depending on the role.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED