Yankee Candle - Retail Sales Associate - Auburn Hills, MI

Newell Brands•Auburn Hills, MI

About The Position

The Retail Sales Associate helps deliver an exceptional guest experience and drive sales growth at a Yankee Candle store. The role contributes to a welcoming store environment, uses product knowledge to understand guest needs and build emotional connections, and applies company selling strategies to strengthen customer relationships and loyalty. The associate supports store presentation, team effectiveness, inventory management, expense control, safety, and loss prevention while working toward or exceeding KPI goals.

Requirements

Proven experience in a retail environment; 1+ years preferred.
Strong communication and interpersonal abilities.
Must be able to work in a fragrance-filled environment.
Ability to work flexible hours, including weekends and holidays.

Nice To Haves

At least 1 year of retail experience.

Responsibilities

Contribute to a welcoming store environment focused on delivering an exceptional guest experience.
Understand guest needs through product knowledge and make emotional connections.
Maximize sales by implementing company selling strategies and building lasting customer relationships.
Drive guest loyalty through the Rewards Loyalty program and Key Performance Indicators (KPIs).
Help maintain store appearance by following company visual standards, including plan-o-grams, visual maintenance, signage, and cleanliness.
Support the Store Manager in building a high-performing team that represents Newell Brand Values.
Foster a positive work environment through teamwork and effective communication.
Support inventory management activities and control expenses.
Incorporate safety and loss prevention measures into daily activities and follow company policies and the Code of Ethics.
Strive to achieve or exceed KPI goals through strategic planning, effective execution, and continuous performance improvement.