Retail Sales Associate - 2379

Cash America Pawn • Chicago, IL

3d • $17 - $20

About The Position

The Retail Sales Associate serves customers with sales, loans, and product inquiries while supporting pawn and short-term loan services. The role involves explaining loan terms, completing paperwork, processing sales and loan transactions accurately in accordance with company and regulatory guidelines, and evaluating merchandise condition and value to support buying, selling, and loan decisions. Associates also maintain organized sales floors and merchandise displays, handle cash and negotiable items responsibly, assist with basic opening and closing tasks, communicate with customers and teammates, complete required training, and follow company policies. Other duties may be assigned, and the role’s general nature may be modified as needed.

The position is full-time, with hourly pay of $17.05–$19.65 plus commission. Associates may earn commission of 2–8% based on individual performance; details are provided during the interview process. Most stores are open 9 a.m.–6 p.m., and many are closed Sundays. A flexible retail schedule, including weekends and holidays, is required. Employees may encounter a variety of merchandise, including firearms at FFL locations; certification is provided for those locations. The employer provides reasonable accommodations for qualified individuals with disabilities.

Requirements

• Be at least 18 years old.
• Have a high school diploma, GED, or equivalent experience.
• Be able to stand, walk, lift up to 50 pounds, and perform physical tasks.
• Be available for a flexible retail schedule, including weekends and holidays.
• Have strong customer service skills and a team-oriented mindset.
• Have basic math and computer skills.

Nice To Haves

• Experience using retail checkout systems.
• Bilingual abilities.

Responsibilities

• Greet and assist customers with sales, loans, and product inquiries.
• Explain pawn and short-term loan terms, complete paperwork, and provide a smooth, customer-focused experience.
• Process sales and loan activity accurately while following company and regulatory guidelines.
• Evaluate merchandise condition and value to support buying, selling, and loan decisions.
• Maintain a clean, organized sales floor and merchandise displays.
• Handle cash and negotiable items responsibly.
• Support store operations, including basic opening and closing tasks.
• Communicate clearly with customers and team members.
• Complete required training and follow company policies.
• Perform other duties as assigned.
• Assist customers or retrieve merchandise from exterior areas as needed.

Benefits

• Employee discounts starting on day one.
• Medical, dental, vision, life, and supplemental benefits, subject to eligibility.
• Vacation and sick/personal time based on tenure and applicable state and local requirements.
• 401(k) auto-enrollment after six months, subject to age requirements.
• Tuition reimbursement opportunities for eligible employees.
• Earned Wage Access available after day two.
• Hourly pay plus commission of 2–8% based on individual performance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED