About The Position

The Retail Sales Associate at Vuori connects with customers and communicates the brand’s values through product knowledge and an optimistic outlook. The role focuses on delivering an excellent customer experience, achieving sales goals, supporting store operations, and maintaining merchandising standards.

Requirements

  • Must be available to work nights, weekends, and holidays.
  • Must adhere to scheduled shifts with punctuality.
  • Ability to develop relationships with customers and colleagues.
  • Ability to handle customer concerns positively and proactively.
  • Ability to prioritize multiple tasks in a fast-paced environment.
  • Ability to quickly learn new procedures and processes.
  • Strong organizational and follow-through skills.
  • Excellent communication and interpersonal skills.
  • High level of ownership, accountability, and initiative.
  • Eagerness to develop new skills and responsiveness to feedback.

Responsibilities

  • Build lasting relationships with customers and provide an unforgettable customer experience.
  • Work with the sales team to ensure customers receive the best possible service.
  • Greet customers in a timely, authentic, and engaging manner.
  • Prepare fitting rooms, locate sizes, and provide knowledgeable feedback on merchandise style and fit.
  • Achieve sales goals in a team-based commission environment.
  • Develop product knowledge, including knowledge of the broader fashion landscape and activewear, to advise customers.
  • Assist with projects while maintaining a focus on customer experience.
  • Communicate inventory needs to support business goals.
  • Stock the sales floor every evening.
  • Collaborate with management on inventory management.
  • Clean the retail store regularly, including floors and bathrooms.
  • Understand and execute cash control procedures, including bank deposits and petty cash.
  • Assist with implementing and maintaining merchandising and visual directives.
  • Keep the selling floor neat, clean, organized, and consistent with the correct visual image.
  • Identify and communicate product concerns in a timely manner.

Benefits

  • Employee discount
  • 401(k)
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