AAA Retail Sales Associate

AAA Club AllianceDayton North, OH
Onsite

About The Position

AAA Club Alliance is actively hiring for an experienced full-time Retail Sales Associate. Join our team and be part of a dynamic retail environment where every interaction counts. This position offers a rewarding career with opportunities to drive sales success and deliver exceptional service. The starting base compensation for this position is $15.54 to $19.88 hourly. Actual pay will be adjusted based on experience, geographic location, and other job-related factors as permitted by law. This position is eligible to earn incentive pay, with an average payout of $162.00 - $389.00 per month. Store hours are Monday to Friday, 9AM to 6PM, and Saturday, 9AM to 2PM, with a 37.5 Hour Work Week. No Sundays!

Requirements

  • Required previous sales and customer service experience, with an ability to drive results and exceed expectations.
  • Showcase effective written and oral communication skills, essential for engaging customers and articulating the value of AAA memberships.
  • Navigate multiple websites and programs with ease, demonstrating proficiency in computer skills essential for multitasking in a fast-paced retail environment.
  • Notary Public designation or willingness to obtain with 6 months of employment.
  • High school diploma or equivalent required.
  • Satisfactory pre-employment and post-employment screening results including criminal, drug, and state and/or vendor specific screenings.
  • This may include the ability to obtain necessary Membership license (or others) as required to perform the essential functions of the position.

Nice To Haves

  • Basic geography knowledge is beneficial.

Responsibilities

  • Consistently up-sell and cross-sell AAA products such as new memberships, credit cards, and insurance referrals.
  • Assist members in planning domestic travel vacations, including car rentals, hotels, vacation packages, maps, tour books, and triptiks.
  • Answer incoming overflow calls for Roadside Assistance during peak call volumes, ensuring timely and efficient service delivery.
  • Serve as backup by assisting in the functions of Cashiering, Tag and Title, and IDEMIA services if applicable.

Benefits

  • Medical, Dental, and Vision plan options
  • Up to 2 weeks Paid parental leave
  • 401k plan with company match up to 7%
  • 2+ weeks of PTO within your first year
  • Paid company holidays
  • Company provided volunteer opportunities + 1 volunteer day per year
  • Free AAA Membership
  • Continual learning reimbursement up to $5,250 per year
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