Retail Sales Associate

Verizon • Hilliard, OH

16h • Onsite

About The Position

Verizon is hiring a full-time Retail Sales Associate to help customers find technology products and services that meet their needs and to drive sales in a retail store. The role combines customer service, needs discovery, solution recommendations, sales closing, and ongoing development in store operations. Associates may also contact interested current Verizon customers and take part in Verizon-sponsored events outside the store to build their customer base.

The position is onsite at a defined work location and is scheduled for 40 hours per week. Associates must be willing to work evenings, weekends, and holidays, and may have opportunities to pick up additional shifts. The stated starting base pay rate for the location on the requisition is $16.59 per hour. The posting also describes base pay of $16.00 to $21.00 per hour, with individual commissions that may increase total annual earnings based on performance.

Requirements

• High school diploma or GED.
• One or more years of relevant experience, demonstrated through work experience and/or military experience.
• Willingness to work evenings, weekends, and holidays.
• Openness to pick up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

• Experience working in a commission-based environment.
• Demonstrated sales experience communicating with customers to find solutions.
• Customer service experience.

Responsibilities

• Generate retail sales by using technology knowledge and customer service to expand the Verizon network.
• Discover customers’ needs by building connections and asking relevant questions.
• Recommend products and solutions that provide customers with a complete sales solution.
• Close sales by communicating clearly and providing simple, intuitive technology solutions.
• Participate in ongoing training and develop skills in merchandising and inventory operations.
• Contact interested current Verizon customers by outbound calls and text messages to grow the customer base.
• Engage with the community at off-site Verizon-sponsored events to expand the customer base.

Benefits

• Medical, dental, and vision coverage.
• Verizon 401(k) plan with matching contributions up to 6% of eligible contributions, qualified student loan repayments, or a combination of both.
• Sales recognition programs and incentives, which have included travel, gifts, and other rewards.
• Five weeks of paid time off, including vacation, holidays, and personal days.
• Paid parental leave for eligible new parents; the benefit may provide up to 16 weeks of paid time off for the birthing parent when paired with short-term disability.
• Up to $8,000 per year in tuition assistance.
• Discounts of up to 50% on Verizon products and services.
• Additional employee discounts on attractions, automotive, travel, and more.
• Short- and long-term disability insurance, basic and supplemental life insurance, and AD&D insurance.
• Identity theft protection, pet insurance, and group home and auto insurance.
• Up to 8 company-paid holidays per year and up to 6 personal days per year.
• Adoption assistance.
• Newly hired employees receive up to 15 days of vacation per year, with additional vacation accruing with service.
• Potential premium pay, such as overtime, shift differential, holiday pay, or allowances, depending on the role.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED