RedLion Wireless Retail Sales Associate - Midland, TX

RedLion Mobile • Midland, TX

7h • $45,000 - $70,000 • Onsite

About The Position

RedLion Wireless is hiring an energetic, driven Retail Sales Associate to help residential customers connect with Optimum Communications services in an in-person retail store. The company is a branded partner for Optimum Communications, which offers fiber-powered Internet, Mobile, TV, and voice services across 21 states. This customer-facing role involves explaining and selling telecommunications products and service packages, meeting sales and customer satisfaction goals, and contributing to a supportive, performance-driven team. The position pays $13 per hour plus monthly commission, with total annual compensation expected to range from $45,000 to $70,000 based on hourly pay and commission performance. Expected hours are approximately 40 per week.

Requirements

• At least 1 year of retail, wireless, mobile, cable, telecommunications, or sales experience.
• High school diploma or GED.
• Ability to work a flexible schedule, including evenings, weekends, and holidays.
• Ability to work in person at the assigned retail store location.
• Reliable transportation for supporting nearby store locations within a 35-mile radius.
• Ability to stand for extended periods and lift up to 35 lbs.
• Reliable and punctual, with the ability to work scheduled shifts.

Nice To Haves

• Experience in retail sales, wireless sales, mobile sales, cable, internet, or customer service.

Responsibilities

• Engage customers proactively and present telecommunications products and services.
• Sell mobile, internet, cable, TV, and related support services.
• Identify customer needs and recommend appropriate products or service packages.
• Upsell and cross-sell products to maximize sales opportunities.
• Meet or exceed individual sales goals, commission goals, and store performance expectations.
• Clearly explain products, services, pricing, and promotions to customers.
• Provide a positive, professional, solution-focused customer experience.
• Build customer relationships and foster long-term brand loyalty.
• Maintain customer satisfaction standards, including Net Promoter Score (NPS) goals.
• Be reliable and punctual, and work scheduled shifts.
• Collaborate with team members and contribute to a supportive, performance-driven culture.
• Support nearby store locations within a 35-mile radius when needed.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k)
• Paid training and onboarding
• Monthly commission opportunities
• Internal promotion and advancement opportunities
• Employee growth and rewards programs
• Annual all-expenses-paid trip opportunity for top performers

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED