Retail Sales Associate (Seasonal)
About The Position
Retail Sales Associates help ensure New Balance retail stores operate smoothly and provide exemplary customer service. Using expert product knowledge and proper selling techniques, they assist customers throughout the transaction process and positively represent the New Balance brand. Associates help customers find and fit appropriate products, maintain store presentation and stock, and follow product-protection and safety procedures. This is a seasonal position at the Mall of America, Minnesota. The listed hourly pay range is $13.40–$20.15, with actual base pay varying based on factors including relevant experience, time in role, internal equity, and geographic location.
Requirements
- Must be at least 18 years old.
- Strong customer service and verbal communication skills.
- Demonstrated ability to flourish in a team environment.
- Familiarity with cash register functions.
- Ability to quickly perform basic math.
- Willingness to work a flexible schedule that may include weekends and holidays.
- Ability to lift 4 pounds frequently and a maximum of 8 pounds occasionally.
- Ability to kneel or squat frequently; move product boxes up to 50 pounds with assistance if necessary; stand for extended periods; climb ladders occasionally; and climb and descend stairs frequently, depending on location.
Nice To Haves
- Past retail experience is preferred but not required.
- Enjoys working with people.
Responsibilities
- Provide customer service using product knowledge, proper selling techniques, and the GUEST service model: greet customers, understand their needs, educate them about product features and benefits, solve problems or answer questions, and transact sales using suggestive selling, multiple selling, and effective closing.
- Correctly measure and fit customers with appropriate New Balance products.
- Inform customers about current promotions.
- Keep the sales floor neat, organized, well stocked, and looking its best.
- Ensure items are properly labeled and price marked.
- Protect products by greeting customers, attaching and detaching security tags, monitoring merchandise, and reporting shrinkage and security violations.
- Follow safety regulations, including proper lifting procedures, and promptly report accidents and near misses.
Benefits
- Temporary associates are provided three options for medical insurance, dental and vision insurance, and an associate discount.
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
