Retail Sales Associate - Womens Shoes, Glendale Galleria - Full Time

Macy's • Glendale, CA

3d • Onsite

About The Position

As a Retail Selling Colleague in the Women’s Shoes department, you combine results-focused selling with genuine hospitality to create standout shopping experiences. You learn about customers’ needs, offer personalized recommendations, connect them with products and services, and work toward sales goals through customer engagement and effective selling behaviors. You also help maintain a clean, organized, and inviting shopping space.

Colleagues prepare for the day by reviewing sales goals, learning about new arrivals, top-selling items, trends, and promotions, and ensuring the sales floor is ready for customers. During the day, they welcome customers, build personal relationships, recover the sales floor and fitting rooms, update signs and pricing, support merchandise moves, share loyalty program benefits, and thank customers. Teamwork, care, collaboration, and ongoing learning support individual and store results.

This is a full-time role. Full-time colleagues are typically scheduled to work 30 or more hours per week. Schedules include weekend shifts, and hours depend on business needs and colleague availability. The role requires flexible availability, including days, evenings, weekends, and holidays.

Requirements

• Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
• Ability to understand and communicate effectively with customers, coworkers, and supervisors.
• Ability to read and understand employment policies and safety rules and procedures in English.
• Comfort communicating and collaborating with customers and colleagues.
• Ability to meet daily sales goals and willingness to open credit accounts and share loyalty benefits.
• Enjoy meeting people, learning about them, and sharing information.
• Resourcefulness, adaptability to changing priorities, and ability to work independently as well as with a team.
• Comfort using electronic devices.
• Ability to stand for at least two consecutive hours; lift at least 25 pounds; and perform frequent movement, reaching, stooping, kneeling, crouching, and ladder climbing.
• Close vision, color vision, depth perception, and focus adjustment.
• Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

• Provide welcoming, personalized customer service and product recommendations.
• Build customer relationships and acquire new customers by opening credit accounts and sharing loyalty benefits.
• Work toward daily sales goals and contribute to individual and store results.
• Learn about new arrivals, top-selling items, trends, and promotions.
• Keep the sales floor and fitting rooms clean, organized, and shoppable by recovering merchandise, updating signs and pricing, and supporting merchandise moves.
• Use register and handheld equipment to process transactions and support customer purchases.
• Collaborate with colleagues and contribute to a supportive team environment.
• Thank customers and ensure they have what they need before they leave.

Benefits

• Comprehensive health and wellness coverage.
• 401(k) match.
• Paid time off.
• Eight paid holidays.
• Continuous learning and leadership development.
• Colleague Resource Groups.
• Volunteer opportunities.
• Merchandise discounts.
• Performance-based incentives.
• Annual merit review.
• Employee Assistance Program with mental health counseling and legal and financial advice.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed