Retail Sales Associate

Verizon • Battle Creek, MI

1d • Onsite

About The Position

As a full-time Verizon Retail Sales Associate, you will work with a retail-store team to generate sales, identify customer needs, and recommend technology products and solutions. The role involves building customer connections, communicating clearly, closing sales, and developing skills through ongoing training in sales and operational functions such as merchandising and inventory. You may also contact interested Verizon customers by phone or text and participate in Verizon-sponsored off-site events to grow your customer base.

The position is onsite at a defined work location and has 40 scheduled hours per week. The role is commission-based, with stated base pay of $16.00 to $21.00 per hour and the opportunity to earn commissions based on performance. The posting describes a comprehensive benefits and rewards package, including health coverage, paid time off, parental leave, retirement matching, tuition assistance, and employee discounts.

Requirements

• High school diploma or GED.
• One or more years of relevant experience, demonstrated through work experience and/or military experience.
• Willingness to work evenings, weekends, and holidays.
• Willingness to pick up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

• Experience working in a commission-based environment.
• Demonstrated sales experience communicating with customers to find solutions.
• Customer service experience.

Responsibilities

• Generate retail sales by using technology knowledge and customer service to expand the Verizon network.
• Learn and uncover customers’ needs by creating connections and asking appropriate questions.
• Present product insights and solution recommendations to provide customers with a complete sales solution.
• Close sales by communicating effectively and providing simple, intuitive technology solutions.
• Complete ongoing training and develop operational skills across merchandising and inventory.
• Contact interested current Verizon customers by outbound calls and text messages to grow the customer base.
• Engage with the community at off-site Verizon-sponsored events to expand the customer base.

Benefits

• Medical, dental, and vision coverage.
• Verizon 401(k) plan with matching contributions up to 6% of eligible contributions, qualified student loan repayments, or a combination of both.
• Sales recognition programs with potential travel, gifts, and other incentives.
• Five weeks of paid time off, including vacation, holidays, and personal days.
• Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, the benefit may provide up to 16 weeks of paid time off for the birthing parent.
• Up to $8,000 per year in tuition assistance.
• Discounts of up to 50% on Verizon products and services, plus employee discounts on attractions, automotive, travel, and more.
• Short- and long-term disability insurance.
• Basic and supplemental life insurance and AD&D insurance.
• Identity theft protection.
• Pet insurance.
• Group home and auto insurance.
• Up to eight company-paid holidays per year and up to six personal days per year.
• Adoption assistance.
• Newly hired employees receive up to 15 days of vacation per year, increasing with additional service.
• Potential premium pay, such as overtime, shift differential, holiday pay, and allowances, depending on the role.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED