Retail Sales Associate
About The Position
As a full-time Verizon Retail Sales Associate, you will work with a team in a Verizon retail store to generate sales, provide customer service, and help customers find technology products and solutions that meet their needs. The role includes learning about customers through conversations, recommending solutions, completing sales, and continuing to build skills through training in merchandising and inventory operations. You may also contact interested Verizon customers by phone or text and engage with the community at off-site Verizon-sponsored events. The position is onsite at a defined work location and is scheduled for 40 hours per week. Compensation is $16.00 to $21.00 per hour in base pay, plus individual commissions based on sales performance. The posting states that employees who meet all sales goals may earn up to $18,000 per year in individual commissions, with additional potential for top performers. Compensation varies by geography, hours worked, and performance. The position includes benefits starting on day one and opportunities for training and career development.
Requirements
- High school diploma or GED.
- At least one year of relevant experience, demonstrated through work experience and/or military experience.
- Willingness to work evenings, weekends, and holidays; schedules are provided four weeks in advance.
- Openness to picking up additional shifts, typically during summer, November through December, and/or peak vacation periods.
Nice To Haves
- Experience working in a commission-based environment.
- Demonstrated sales experience communicating with customers to find solutions.
- Customer service experience.
Responsibilities
- Generate retail sales by using technology knowledge and customer service.
- Identify customers’ needs by building connections and asking questions.
- Present product insights and solution recommendations to provide complete sales solutions.
- Close sales by communicating effectively and offering intuitive technology solutions.
- Participate in ongoing training and develop skills in merchandising and inventory operations.
- Place outbound calls and send text messages to current Verizon customers interested in products and services.
- Engage with the community outside the store, including at Verizon-sponsored events.
Benefits
- Medical, dental, and vision benefits.
- Verizon 401(k) plan with matching contributions up to 6% of eligible contributions, qualified student loan repayments, or a combination of both.
- Sales recognition programs and incentives, which have included travel, gifts, and other awards.
- Five weeks of paid time off, including vacation, holidays, and personal days.
- Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, this may provide up to 16 weeks of paid time off for the birthing parent.
- Up to $8,000 per year in tuition assistance.
- Discounts of up to 50% on Verizon products and services, plus other employee discounts.
- Short- and long-term disability insurance.
- Basic and supplemental life insurance and AD&D insurance.
- Identity theft protection.
- Pet insurance.
- Group home and auto insurance.
- Up to eight company-paid holidays per year and up to six personal days per year, as described in the benefits overview.
- Adoption assistance.
- Newly hired employees receive up to 15 days of vacation per year, increasing with additional service.
- Potential premium pay, including overtime, shift differential, holiday pay, and allowances, depending on the role.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
