Yankee Candle - Retail Sales Associate - Manchester, CT

Newell Brands•Manchester, NH
•$17 - $21•Onsite

About The Position

The Retail Sales Associate at Yankee Candle is responsible for delivering an exceptional guest experience and supporting sales growth. The role contributes to a welcoming store environment, uses product knowledge to understand guest needs and build customer relationships, and supports loyalty initiatives and performance goals. The associate also helps maintain visual standards and store cleanliness, supports team effectiveness, and assists with inventory, expense control, safety, and loss prevention. The position requires working in a fragrance-filled environment and flexible availability, including weekends and holidays.

Requirements

  • High school completion or equivalent GED.
  • Strong communication and interpersonal abilities.
  • Ability to work in a fragrance-filled environment.
  • Ability to work flexible hours, including weekends and holidays.

Nice To Haves

  • At least 1 year of proven experience in a retail environment is preferred.

Responsibilities

  • Create a welcoming store environment focused on an exceptional guest experience.
  • Understand guest needs through product knowledge and make emotional connections.
  • Implement company selling strategies, maximize sales potential, and build lasting customer relationships to enhance loyalty.
  • Drive guest loyalty through the Rewards Loyalty program and Key Performance Indicators (KPIs).
  • Maintain store appearance according to company visual standards, including plan-o-grams, visual maintenance, signage, and cleanliness.
  • Support the Store Manager in building a high-performing team that represents Newell Brand Values.
  • Foster a positive work environment through teamwork and effective communication.
  • Support inventory management activities and control expenses.
  • Incorporate safety and loss prevention measures into daily activities and follow company policies and the Code of Ethics.
  • Strive to achieve or exceed KPI goals through strategic planning, effective execution, and continuous performance improvement.
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