Retail Sales Associate

EssilorLuxottica Group•Cedar Rapids, IA

1d•$22•Onsite

About The Position

At LensCrafters, we love eyes and care about the people behind them. With over 900 locations, LensCrafters is the largest optical retailer in North America and our love of eyes and higher standard of quality have made LensCrafters an industry leader for over 30 years. As a Sales Associate, your objective will be to provide an exceptional shopping experience that will encourage positive customer connections and brand loyalty.

Requirements

1 year of previous sales or customer service experience
Excellent communication and interpersonal skills
Ability to multitask in a fast-paced environment while also being committed to creating an amazing customer experience
Self-motivated, team player

Responsibilities

Greeting and serving customers
Inform merchandisers/managers on stocking needs
Ensure all visual standards set forth by management and the company are always maintained
Problem-solve for any customer issues and loop in management for assistance
Manage complex customer service situations by applying a high touch level of assistance to VIP clientele on a regular basis and in turn ensure VIP clientele retention
Remain up-to-date and educated on current product assortment to serve as an informed ambassador of the brand
Actively listen and act on any instructions given by management or superior as defined by management at any time
Occasionally assist with opening and closing duties as needed
Comply with professional regulations, internal rules and code of conduct set forth by the company and management
Attend and participate in occasional work meetings
Hold yourself accountable for shift punctuality and proactively communicate to manager if obstacles arise
Serve as an ambassador to the brand by leveraging your innate sensibility, style, and pre-established connection to the local and broader communities where our brands’ culture flourishes