Sales Associate - Full Time (Horseshoe LV)

Caesars EntertainmentLas Vegas, NV
Onsite

About The Position

The Retail Sales Associate provides excellent customer service and actively promotes the selling of merchandise, operates a cash register and handles all payment transactions for purchases. The Retail Associate receives, unpacks, folds, and puts away daily deliveries of merchandise. They employ selling techniques required for the position and ensure that selling areas are neat and clean, complying with visual standards. All retail employees should be outgoing, upbeat, energetic, and reliable.

Requirements

  • Must be 21 years of age or older.
  • High School Diploma required.
  • Ability to obtain/renew all government-required licenses or certification, specifically a TAM (Alcohol Awareness), and Health Card where applicable.
  • Ensure uniform standards are adhered to; wear a uniform that is clean and neatly pressed.
  • Always wear a name tag.
  • Communicate daily activities to the Supervisor on Duty.
  • Adhere to company guidelines on attendance and tardiness.
  • Clock in and out as directed based on the schedule.
  • Be knowledgeable on register operations.
  • Comply with all cash management policies and procedures.
  • Report cash register malfunctions to the Supervisor on Duty.
  • Ensure money is not left unattended at any time.
  • Receive, unpack, fold and put away the daily deliveries of merchandise.
  • Complete stock counts as requested.
  • Receive the shipments in a timely manner.
  • Merchandise in accordance with the planograms and notify supervisor of any discrepancies.
  • List items needed for replenishment and ensure the information is relayed to the Supervisor on Duty.
  • Inform the Supervisor on Duty if there are overstock items, slow sellers, fast sellers and customer requests.
  • Ensure there is an even balance of sizing within the soft line assortment.
  • Use good guest service to deter theft.
  • Alert the Security Department if you witness a shoplifter.
  • Work with supervisors to display inventory according to planograms.
  • Maintain visual and merchandising standards in accordance with company guidelines.
  • Ensure folding is completed throughout the day and softlines are hung in size order.
  • Participate in store cleanliness by dusting and keeping all areas, including cash wrap, neat and uncluttered.
  • Ensure that the cash wrap is well organized and free of all handwritten notes.
  • Inform Supervisor on Duty if there are any maintenance concerns (lights, etc.).
  • Confirm correct signs are in place on sale items or special purchases.
  • Assist with inventory twice a year.
  • Attend mandatory meetings and training sessions.
  • Complete job assignments as directed by the Supervisor on Duty.
  • Assist with associate sales, inventories and special events as requested.
  • Finalist candidates will be required to complete a drug test and background check prior to an offer being extended.

Nice To Haves

  • College degree preferred.
  • Any combination of education, training or experience that provides the required knowledge, skills and abilities.

Responsibilities

  • Provides excellent customer service.
  • Actively promotes the selling of merchandise.
  • Operates a cash register and handles all payment transactions.
  • Receives, unpacks, folds, and puts away daily deliveries of merchandise.
  • Employs selling techniques required for the position.
  • Ensures selling areas are neat and clean and complies with visual standards.
  • Maintains customer service levels in accordance with Total Service standards.
  • Embraces the Spotlight on Service.
  • Acknowledges and greets guests with a smile.
  • Is knowledgeable about the Total Rewards program and its benefits.
  • Is courteous and creates a warm, friendly atmosphere.
  • Is knowledgeable about the hotel property and its amenities.
  • Assists guests in finding requested products, potentially by calling other stores.
  • Communicates all daily activities to the next shift and the Supervisor on Duty.
  • Partners with fellow associates to create a strong team.
  • Adheres to company guidelines on attendance and tardiness.
  • Promotes and up-sells merchandise.
  • Develops an excellent understanding of the product assortment in all retail stores.
  • Alerts the Manager to customer product needs.
  • Is knowledgeable on register operations.
  • Ensures necessary supplies are in place for the next shift.
  • Complies with all cash management policies and procedures.
  • Reports cash register malfunctions to the Supervisor on Duty.
  • Ensures money is not left unattended.
  • Receives, unpacks, folds, and puts away daily merchandise deliveries.
  • Performs additional physical labor to stock coolers and transport stock from remote storage locations in high-volume stores.
  • Completes stock counts as requested.
  • Receives shipments in a timely manner.
  • Merchandises in accordance with planograms and notifies supervisor of discrepancies.
  • Lists items needed for replenishment and ensures information is relayed to the Supervisor on Duty.
  • Informs the Supervisor on Duty about overstock items, slow sellers, fast sellers, and customer requests.
  • Ensures an even balance of sizing within the soft line assortment.
  • Uses good guest service to deter theft and alerts Security if shoplifting is witnessed.
  • Works with supervisors to display inventory according to planograms.
  • Maintains visual and merchandising standards according to company guidelines.
  • Completes folding throughout the day and hangs softlines in size order.
  • Participates in store cleanliness by dusting and keeping all areas neat and uncluttered.
  • Ensures the cash wrap is well organized and free of handwritten notes.
  • Informs Supervisor on Duty of any maintenance concerns.
  • Confirms correct signs are in place on sale items or special purchases.
  • Assists with inventory twice a year.
  • Attends mandatory meetings and training sessions.
  • Completes job assignments as directed by the Supervisor on Duty.
  • Assists with associate sales, inventories, and special events as requested.
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