Retail Sales Associate

Retail Stores•Rothschild, WI

About The Position

The Retail Sales Associate, internally classified as a Front End Specialist, assists customers and helps maintain the store’s appearance. The role covers customer service, merchandising, and store maintenance, with a primary focus on front-end store operations. Associates are expected to work together, treat others with courtesy and respect, support the company’s value-focused approach, act with commitment, seek improvement, and be honest and genuine.

Requirements

  • A positive attitude and a team-oriented approach to engaging with and serving customers.
  • Ability to work evenings, weekends, and holidays on a regular basis.
  • Ability to lift and carry up to 50 pounds.
  • Ability to push and pull up to 35 pounds.
  • Ability to stand for extended periods and work safely.

Nice To Haves

  • Six months of prior retail experience preferred.

Responsibilities

  • Greet and acknowledge customers as they enter and exit the store and approach the front end.
  • Operate the register accurately and efficiently.
  • Approve refunds for other Associates.
  • Assist with training new Associates.
  • Know current promotions and advertisements to answer customer questions and drive sales.
  • Support Ollie’s Army and other donation programs year-round.
  • Assist with receiving trucks, pricing items, merchandising products, and recovering the store.
  • Maintain the store’s appearance and complete additional responsibilities as assigned.

Benefits

  • Medical, dental, vision, and prescription coverage beginning after 90 days of employment.
  • 401(k) with a generous company match and immediate vesting.
  • Strong career growth and talent development culture.
  • 20% Associate discount on Ollie’s purchases.
  • A wide array of voluntary benefits.
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