US Patriot Retail Sales Associate

Galls•Lexington, KY
•Onsite

About The Position

US Patriot is seeking a Retail Sales Associate for a US Patriot/GALLS store on base at Fort Sill, Oklahoma. The associate provides customer service to soldiers and airmen by assisting with product selection, answering merchandise and contract-related questions, processing sales, and helping ensure the store is clean, stocked, and presented to promote sales. The stated starting rate is $17.75 per hour. Training is provided.

Requirements

  • High school diploma or GED.
  • Friendly, outgoing, and helpful demeanor.
  • Ability to work with minimal supervision in high-pressure situations.
  • Ability to stand for the entire shift.
  • Ability to handle merchandise throughout the store weighing up to 50 pounds.
  • Ability to work flexible shift hours, seven days a week.

Nice To Haves

  • Previous retail or customer service experience is a plus.

Responsibilities

  • Greet customers promptly and respond to their needs.
  • Answer questions about merchandise, including price, quality, fabric type, specifications, and usability.
  • Upsell products and recommend add-on items to enhance customer orders.
  • Set up advertising displays, fold and arrange merchandise, and otherwise promote sales.
  • Replenish merchandise and monitor floor stock to maintain appropriate inventory availability.
  • Complete housekeeping to keep the store clean and orderly.
  • Complete paperwork accurately and efficiently.
  • Provide information about contract specifications and products associated with the contract.
  • Handle irate customers professionally and courteously.
  • Answer product questions and provide information over the phone.
  • Communicate and work with teams inside and outside the retail department to meet customer needs accurately.
  • Follow company mission, policies, procedures, and practices.

Benefits

  • Medical, dental, and vision coverage, eligible on the first day of the month after the start date.
  • 401(k) retirement plan with company contribution.
  • Flexible benefits options.
  • Employee discount.
  • Vacation and personal time.
  • Paid holidays.
  • Tuition reimbursement.
  • Daily Pay, with access to up to 50% of pay.
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