Retail Sales Associate - Part Time

Curaleaf•Brandon, FL

2d•Onsite

About The Position

At Curaleaf, the Retail Sales Associate serves as a brand representative and product resource for customers, delivering knowledgeable, welcoming, inclusive, and engaging service. The role helps customers explore cannabis products and find options that fit their needs, builds customer trust, supports purchases, and contributes to a positive store experience. The associate supports customer service, store operations, inventory, and sales performance. The position is part-time, with availability for 15–25 hours and work on weekends, evenings, and holidays required. The listed location is 846 E Brandon Blvd, Brandon, Florida. The hourly pay rate is $15.00.

Requirements

High school diploma or GED.
At least 6 months of experience in a customer-facing or sales role focused on service and satisfaction.
At least 6 months of experience using point-of-sale systems and accurately handling cash transactions.
Ability to work independently and as part of a team in a fast-paced, compliance-driven environment.
Availability for varied shifts, including evenings, weekends, holidays, and occasional overnights.
Excellent communication skills with customers and team members.
Strong multitasking skills and ability to shift priorities.
Comfort with technology and willingness to learn new tools.
Time management and organizational skills.
Effective de-escalation techniques and a calm, solution-oriented approach to customer concerns.
Basic math and computer application proficiency for transactions and reporting.
Positive, proactive approach to resolving customer issues.
Conflict resolution skills and ability to remain composed under pressure.
Initiative, a team-first attitude, and readiness to support store leadership.
Ability to build rapport and lasting customer relationships.
Collaborative approach and commitment to working well with a team.
Ability to stand for extended periods; walk, talk or hear; stoop, kneel, crouch or crawl; use hands and fingers to feel; reach with hands and arms; and lift up to 25 pounds regularly.
Ability to occasionally climb, balance, and lift up to 50 pounds.
Close vision (clear vision at 20 inches or less).
Ability to work in confined spaces and tolerate a high-stress, changing environment, with flexibility and adaptability.
Ability to work with potential exposure to dust, pollen, and plant pathogens.

Nice To Haves

Sales experience focused on tracking KPIs and meeting sales targets.
Familiarity with e-commerce systems and order fulfillment processes.
Previous experience in a regulated retail setting.

Responsibilities

Greet and assist guests warmly and professionally to provide an exceptional customer experience.
Build customer relationships, ask thoughtful questions, and provide personalized product advice.
Address customer concerns professionally and resolve issues to support customer satisfaction.
Encourage customer loyalty by enrolling guests in rewards programs.
Work with the team to maintain a respectful, inclusive, and upbeat atmosphere.
Help open and close the store, handle cash, and follow procedures and regulations.
Check IDs, update customer profiles, and process transactions accurately.
Keep the store clean, organized, and stocked across the sales floor and backroom.
Support inventory tasks, including restocking, fulfilling online orders, and counting products.
Meet and exceed daily sales goals through upselling, trust-building, and product knowledge.
Highlight deals and complementary products at checkout.
Keep current on promotions and product updates.
Adapt to a fast-paced, changing retail environment and take on additional duties as needed.