GC Retail Sales Associate Store 860

Guitar Center•Johnson City, NY

About The Position

Guitar Center is seeking a Retail Sales Associate who is passionate about music and creating a positive customer experience. The role involves helping customers find instruments and gear that suit their musical goals, sharing product knowledge, and contributing to a welcoming, energetic store environment. The associate supports sales goals by recommending relevant products, upselling and cross-selling, and building lasting relationships with customers. They also help maintain product displays, restock shelves, and keep the store organized. The position calls for a collaborative, goal-oriented approach and a willingness to learn and respond constructively to feedback.

Requirements

  • Passion for music and a solid understanding of various instruments and products.
  • A proven track record in sales and experience meeting sales targets.
  • Excellent verbal and written communication skills.
  • Ability to thrive in a fast-paced retail environment.
  • Strong organizational skills.
  • Friendly, customer-focused approach and ability to collaborate with a team.

Responsibilities

  • Greet customers, understand their musical interests, and recommend suitable instruments and gear.
  • Work toward sales targets, including by upselling and cross-selling products.
  • Maintain current knowledge of products, features, and trends to support informed customer decisions.
  • Build customer relationships, follow up to ensure satisfaction, and develop connections within the local music community.
  • Organize merchandise displays, restock shelves, and maintain the store.
  • Learn from feedback and seek solutions when facing challenges.

Benefits

  • Hourly pay of $16.00–$24.00, plus commission, depending on background and experience.
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