About The Position

The gorgeous Waldorf Astoria Resort in Maui, Grand Wailea, is looking for a Retail Sales Associate to join this incredible team! Located on 40 acres of lush tropical gardens, this Forbes 4-Star property is consistently ranked among the world's best resorts with 780 rooms, 100,000 square feet of banquet space, and 7 food and beverage outlets. This includes 3 restaurants, 3 bars, a cafe, and in-room dining. Classification: Casual (2-3 days per week). Shift: Varies - 10-hour shift. Must be able to provide at least two (2) days with open availability. The ideal candidate will have at least six (6) months customer service is required and a flexible schedule to include days, nights, weekends and holidays.

Requirements

  • At least six (6) months customer service is required
  • A flexible schedule to include days, nights, weekends and holidays

Responsibilities

  • Greet guests upon arrival and provide friendly and efficient service to enhance the shopping experience
  • Highlight promotions and provide product recommendations to enhance the guest experience and maximize profitability
  • Offer guidance on merchandise, styling, and pricing to help customers make informed purchases
  • Accurately total and handle guest payments using the point-of-sale system; manage cash transactions, process credit and debit cards, issue change, and redeem gift certificates/cards
  • Wrap merchandise and prepare orders for shipments
  • Assist with stock management and ensuring proper merchandise supply levels

Benefits

  • 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program
  • Employee stock purchase program (ESPP) with a 15% discount on Hilton shares
  • Paid parental leave for eligible Team Members, including partners and adoptive parents
  • Personalized caregiving concierge services
  • Crisis concierge for practical support and emotional care
  • Mental health resources through Employee Assistance Program (EAP)
  • Generous paid time off (PTO)
  • Health & welfare benefits including checkups, dental cleanings, and vision coverage
  • Retirement plans
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