Retail Sales Associate - Spa & Wellness (Full-Time)

Sea Island•Sea Island, GA

5d•Onsite

About The Position

Greet and assist guests and members with the selection and purchase of merchandise, as well as providing guests with needed information in person and by telephone. Uphold and ensure compliance with all company and departmental policies and procedures.

Requirements

Minimum 2 years retail sales experience required
Must be at least 18 years of age
Excellent Communication skills, both written and verbal
Ability to effectively operate all hotel computer systems
Proficient in Windows XP and Microsoft Office software applications such as: Word, Excel and Outlook
Ability to work simple math calculations
Possess the ability to work with a variety of people and in cooperation with coworkers efficiently and effectively
Must possess a positive attitude and have the ability to work with a variety of people and in cooperation with coworkers efficiently and effectively
Must be detail oriented and able to manage competing priorities in a fast paced environment
Must be flexible to working days, early mornings, evenings, weekends, and holidays
Ability to kneel, crouch, squat, climb, stand, sit, balance, reach, bend, push, pull and walk for prolonged periods
Ability to lift, carry, pull and push up to 40 lbs repeatedly throughout a shift
Ability to read, write and communicate effectively in English, both written and verbal
May be exposed to mechanical, electrical, chemical and fume hazards
Maintain compliance with Company Resort Professional Image Policy

Responsibilities

Report to work at the scheduled time, neatly groomed and in a clean uniform and following company Dress Code policy
Learn the names and personally recognize our regular Guests and Members
Answer any questions guests may have about Sea Island or the area to the best of one's ability
Maintain cleanliness and organization in all work areas
Uphold appropriate departmental standards of quality/timing
Report all equipment problems and maintenance issues to supervisor
Attends all scheduled employee meetings and brings suggestions for improvement
Greet guests, making them feel comfortable
Assist guests with merchandise sales, up-selling where possible
Process charges and cash sales for merchandise and fees
Remain informed of current trends and inventory status
Maintain the availability of merchandise in a clean and orderly fashion
Assist with merchandising and display arrangements
Assist with quarterly inventory procedures
Accountable for the accurate processing of cash and charges (using guest/member cards)
Handle ordering for specific high turnover items
Willing and timely execution of other duties as delegated by leadership