Retail Sales Associate - Sporting Goods Lead (Trent)

North40 OutfittersSpokane, WA
Onsite

About The Position

North 40 Outfitters in Spokane, WA, is looking to hire a Full-Time Sporting Goods Lead to join our team. We believe that each team member plays a vital role in the success of our company. We are looking for authentic and enthusiastic people who love our lifestyle and believe in service before self. As a Sporting Goods Lead at North 40, you play a key role in the overall customer experience by providing outstanding customer service, generating sales and suggesting products, stocking and merchandising, maintaining a clean and organized department, leading and developing a successful team and safeguarding company assets.

Requirements

  • Knowledge of sporting goods products
  • General knowledge of customer service principles
  • Displaying, promoting, and selling products
  • Product knowledge
  • Communication techniques to convey and obtain information
  • Proper and business appropriate use of language
  • Reading comprehension to understand manufacturer’s information
  • Writing accurately to complete documentation
  • Knowledge of department merchandise, usage or application, competitive advantages, developments and trends and customer preferences
  • Excellent reliability and attendance
  • Diligence and focus on producing results while on the clock
  • Following directions
  • Showing initiative
  • Multi-tasking and prioritizing with considerable variety in the workplace
  • Demonstrating courtesy and cooperation
  • Attentiveness to others
  • Maintaining confidentiality
  • Showing enthusiasm
  • Excellent safety awareness
  • Skill to lift and merchandise product on high shelves, top caps and end caps is essential
  • Gun counter may require security clearances and the ability to convey experiences for blog or other media purposes

Responsibilities

  • Providing outstanding customer service
  • Generating sales and suggesting products
  • Stocking and merchandising
  • Maintaining a clean and organized department
  • Leading and developing a successful team
  • Safeguarding company assets
  • Accurately communicate expectations, priorities, projects, or worklists
  • Ensure yourself and others are productive while on the clock and manage time to achieve goals and expectations
  • Observe associates, acknowledge achievements and good work, and make suggestions or give instruction for improvement
  • Lead by example and demonstrate standard procedure
  • Hold team accountable for results
  • Answer questions and help through new experiences
  • Properly staff department so that each customer is taken care of, and freight is processed in a timely manner

Benefits

  • paid holidays
  • a 401(k) option
  • Health Savings Accounts (HSAs)
  • medical, dental, vision, and life insurance
  • a phenomenal employee discount on all products North 40 sells
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