Retail Sales Associate / Customer Service

Amazing Lash Studio • Phoenix, AZ

6d • Onsite

About The Position

Hiring immediately for a retail sales associate / customer service representative in the beauty industry. The Amazing Lash Studio® brand is the industry leader for eyelash extension and eyebrow services with a mission to create lasting beauty and confidence through passion, dedication and excellence so our guests will look and feel AMAZING!

Requirements

• Customer service oriented
• Results oriented, metrics driven
• Basic computer skills
• Ability to multitask
• Must be outgoing, positive, cheerful, engaging, energetic, and resourceful
• Strong verbal and written communications skills
• Possess strong interpersonal skills to communicate with confidence to both internal personnel and customers
• Must be an excellent organizer and problem solver with strong project management skills
• Must be able to work flexible days and hours; including nights, weekends, and holidays

Nice To Haves

• Sales experience preferred
• MindBody Software experience a plus

Responsibilities

• Reports to Studio Manager
• Must be willing to work your scheduled hours each week
• Must have a flexible schedule and work weekends and evenings as needed
• Must fully commit to your responsibilities in the employee handbook:
• Designs specific eyelash treatments based upon guest’s individual needs
• Upholds the standards of sanitation and sterilization as directed by state law and the studio’s policies and procedures
• Understands and promotes Amazing Lash’s service offerings including choice upgrades
• Understands and promotes Amazing Lash’s exclusive retail products for guest’s at-home usage and aftercare
• Creates excellent experience for guests through welcoming, friendly and helpful attitude
• Provides frequency recommendations and education to members/guests on proper lash aftercare
• Generates new clientele through referral discount program
• Helps maintain professionalism and cleanliness of lash rooms and common studio areas
• Maintains and seeks knowledge of Amazing Lash’s exclusive product line and services by attending new product and lash care promotions, in-house instruction, and education/training classes
• Assist studio in activities such as staff meetings, promotions, and housekeeping duties.
• Assist in all areas of salon operation as requested by management.

Benefits

• Competitive compensation plan with potential to make between $XX and $XX per hour depending on performance
• Paid Time Off, vacation and sick
• Free eyelash services including volume upgrades
• Membership sales bonus
• Flexible Hours
• Discounts on all retail products
• Clear career path to grow as a professional
• Ongoing training

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed