Retail Sales Associate / Customer Service

Elements MassageCharlotte, NC
Onsite

About The Position

This is a retail sales associate / customer service job offering the opportunity to positively change the lives of clients in a meaningful way. The role involves selling the monthly Elements Wellness Program and building customer loyalty.

Requirements

  • Must like talking, but more important, love listening to all new clients, established clients, and prospective clients
  • Ability to turn every incident of client criticism to a story of great customer service
  • Familiarity with modern office tools and systems; scheduling and payments are all processed with easy‐to‐learn computer programs
  • Driven to create the best work environment for the employees and the best experiences for the client

Nice To Haves

  • Prior retail sales experience; selling memberships or services in‐person to potential clients
  • Customer Service in a spa‐like or similar environment; catering experiences that distinguish their value with attention, hospitality, and execution

Responsibilities

  • Follow a proven sales process to sell the monthly Elements Wellness Program and build customer loyalty

Benefits

  • Pay $14-$17 per hour depending on experience
  • Bonuses based on monthly conversion numbers
  • Medical insurance
  • A complimentary monthly massage at the studio
  • Commission for wellness plan sales
  • Opportunities to earn up to $200 in additional bonuses
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