Retail Sales Associate / Customer Service
Elements Massage•Charlotte, NC
•Onsite
About The Position
This is a retail sales associate / customer service job offering the opportunity to positively change the lives of clients in a meaningful way. The role involves selling the monthly Elements Wellness Program and building customer loyalty.
Requirements
- Must like talking, but more important, love listening to all new clients, established clients, and prospective clients
- Ability to turn every incident of client criticism to a story of great customer service
- Familiarity with modern office tools and systems; scheduling and payments are all processed with easy‐to‐learn computer programs
- Driven to create the best work environment for the employees and the best experiences for the client
Nice To Haves
- Prior retail sales experience; selling memberships or services in‐person to potential clients
- Customer Service in a spa‐like or similar environment; catering experiences that distinguish their value with attention, hospitality, and execution
Responsibilities
- Follow a proven sales process to sell the monthly Elements Wellness Program and build customer loyalty
Benefits
- Pay $14-$17 per hour depending on experience
- Bonuses based on monthly conversion numbers
- Medical insurance
- A complimentary monthly massage at the studio
- Commission for wellness plan sales
- Opportunities to earn up to $200 in additional bonuses
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
1-10 employees
