Retail Sales Associate / Customer Service

Elements MassageLas Vegas, NV
$15 - $16Onsite

About The Position

This is a customer service and sales role where you will make a positive impact on clients every day. We are looking for upbeat, friendly, and motivated individuals to join our wellness-focused front desk team. This role involves creating an amazing experience for every client who walks through our doors while working in a supportive, spa-like environment. The studio offers a calm, slower-paced atmosphere focused on wellness, relaxation, and creating a positive experience for both clients and staff.

Requirements

  • Friendly, outgoing, and professional personality
  • Someone who enjoys connecting with people and truly listening to clients' needs
  • Strong customer service and communication skills
  • Ability to multitask while maintaining a calm and positive attitude
  • Morning and evening weekday availability
  • Comfortable using scheduling and payment software systems
  • Passion for wellness, self-care, and creating a positive environment for both clients and coworkers

Nice To Haves

  • Weekend availability is a plus
  • Prior retail sales or membership sales experience preferred
  • Customer service experience in a spa, salon, wellness, or hospitality setting is a plus

Responsibilities

  • Follow our proven sales process to promote the Elements Wellness Program and build client loyalty
  • Greet clients and create a welcoming, relaxing atmosphere
  • Schedule appointments, answer phones, and process payments
  • Deliver outstanding customer service and personalized experiences
  • Turn client concerns into positive, solution-focused experiences
  • Help maintain a clean, organized, spa-like environment

Benefits

  • Complimentary massage & facial services for employees
  • Flexible scheduling
  • Monthly bonus opportunities based on performance
  • Fun, positive, low-stress wellness environment
  • Growth opportunities within the company
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