Seasonal Retail Sales and Recovery Associate, South Hills Village Mall
About The Position
As a Retail Sales & Recovery Colleague, you create a welcoming shopping experience through genuine hospitality and attention to detail. You help keep the store clean, organized, and visually engaging by maintaining merchandise displays, tidying fitting rooms, and ensuring the sales floor is customer-ready. You foster a warm environment that encourages customers to return and support your team in achieving sales goals through consistent, high-quality service. The role includes preparing the sales floor, staying informed about goals, new arrivals, top sellers, and promotions, and engaging customers with a warm welcome and friendly conversations. Throughout the day, you recover the sales floor and fitting rooms, update signs and pricing, and assist with merchandise moves. You share Loyalty program benefits, ensure customers have what they need, and collaborate with colleagues to serve customers and communities. You continually work to improve, take pride in your work, achieve sales goals, and learn from others. Hours depend on business needs and colleague availability. Macy’s describes full-time colleagues as typically scheduled for 30 or more hours per week and part-time colleagues as typically scheduled for 12–24 hours per week. The position requires flexible availability, including days, evenings, weekends, and holidays.
Requirements
- Communicate effectively with customers, coworkers, and supervisors.
- Read and understand employment policies and safety rules and procedures in English.
- Have flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Enjoy meeting people, learning about them, and sharing information.
- Be resourceful, adaptable to changing priorities, able to work independently, and effective as part of a team.
- Be able to use electronic devices.
- Meet the physical requirements of the role, including standing for at least two consecutive hours, lifting at least 25 pounds, moving, reaching, stooping, kneeling, crouching, and climbing ladders.
- Have close vision, color vision, depth perception, and focus adjustment.
- Frequently use computers and other technology, including handheld equipment and a cash register, and be able to process register transactions.
Responsibilities
- Welcome and assist customers, creating friendly and personal shopping experiences.
- Keep the sales floor clean, organized, visually engaging, and customer-ready.
- Maintain merchandise displays and recover the sales floor and fitting rooms.
- Update signs and pricing and support merchandise moves as needed.
- Review goals, new arrivals, top sellers, and promotions to stay informed and ready to sell.
- Share Loyalty program benefits, ensure customers have what they need, and thank them for their business.
- Work collaboratively with colleagues and contribute to sales goals and store results.
Benefits
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
