Seasonal Retail Sales and Recovery Associate, Fresno Fashion Fair
About The Position
As a Retail Sales and Recovery Associate at Macy’s, you help create a welcoming shopping experience through genuine hospitality and attention to detail. You keep the store clean, organized, visually engaging, and ready for customers by maintaining merchandise displays, tidying fitting rooms, and recovering the sales floor. You support sales goals by providing consistent, high-quality service and fostering a friendly environment that encourages customers to return. Colleagues prepare for the day by reviewing goals, new arrivals, top sellers, and promotions. During the day, they welcome customers, build friendly and personal conversations, maintain the sales floor and fitting rooms, update signs and pricing, and support merchandise moves. They share loyalty-program benefits, ensure customers have what they need, and conclude interactions with a sincere thank-you. Colleagues also support one another through honesty, care, and collaboration, while seeking to improve and contribute to individual and store results. Hours depend on business needs and colleague availability. Macy’s describes full-time colleagues as typically working 30 or more hours per week and part-time colleagues as typically working 12–24 hours per week. This position is seasonal. The role requires flexible availability, including days, evenings, weekends, and holidays, and regular, dependable attendance and punctuality.
Requirements
- Communicate effectively with customers, coworkers, and supervisors.
- Read and understand employment policies and safety rules and procedures in English.
- Have flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Enjoy meeting people, learning about them, and sharing information.
- Be resourceful, adaptable to changing priorities, able to work independently, and effective in a team.
- Be comfortable using electronic devices.
- Meet physical requirements including talking, lifting, constant movement, standing, and reaching with arms and hands; standing for at least two consecutive hours; lifting at least 25 pounds; stooping, kneeling, crouching, climbing ladders, and reaching above eye level.
- Have close vision, color vision, depth perception, and focus adjustment.
- Frequently use computers and other technology, including handheld equipment and cash registers, and be able to process register transactions.
Responsibilities
- Maintain a clean, organized, and customer-ready sales floor and fitting rooms.
- Maintain merchandise displays and support merchandise moves.
- Welcome customers and provide friendly, personal, high-quality service.
- Review goals, new arrivals, top sellers, and promotions to stay informed and ready to sell.
- Update signs and pricing.
- Share the benefits of the Loyalty program and ensure customers have what they need.
- Support coworkers through honesty, care, and collaboration.
- Work toward sales goals and contribute to individual and store results.
Benefits
- Competitive pay and benefits
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal/financial advice
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What This Job Offers
Education Level
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