About The Position

As a Retail Sales & Recovery Colleague, you create a welcoming shopping experience through genuine hospitality and attention to detail. You help keep the store clean, organized, and visually engaging by maintaining merchandise displays, tidying fitting rooms, and ensuring the sales floor is customer-ready. You provide friendly service and support your team in achieving sales goals. You begin each day prepared by reviewing goals, new arrivals, top sellers, and promotions. On the sales floor, you welcome customers and create friendly, personal conversations. Throughout the day, you maintain a shoppable space by recovering the floor and fitting rooms, updating signs and pricing, and supporting merchandise moves. You share loyalty program benefits, ensure customers have what they need, and close interactions with a sincere thank-you. The role also involves collaborating with colleagues, taking pride in your work, and learning to improve individual and store results. This is a seasonal position. Hours depend on business needs and colleague availability. The posting notes that full-time colleagues typically work 30 or more hours per week and part-time colleagues typically work 12–24 hours per week.

Requirements

  • Communicate effectively with customers, co-workers, and supervisors.
  • Read and understand employment policies and safety rules and procedures in English.
  • Have flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
  • Enjoy meeting people, learning about them, and sharing information.
  • Be resourceful, eager to start a new venture, and able to adapt to changing priorities.
  • Work independently and contribute effectively to a team.
  • Handle electronic devices.
  • Be able to talk, lift, move constantly, stand, and reach with arms and hands.
  • Be able to stand for at least two consecutive hours and lift at least 25 pounds.
  • Be able to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
  • Have close vision, color vision, depth perception, and focus adjustment.
  • Frequently use computers and other technology, including handheld equipment and cash registers, and process register transactions.

Responsibilities

  • Create a welcoming shopping experience through genuine hospitality and attentive customer service.
  • Maintain merchandise displays, fitting rooms, and the sales floor so they are clean, organized, and customer-ready.
  • Review goals, new arrivals, top sellers, and promotions to stay informed and ready to sell.
  • Welcome customers and engage in friendly, personal conversations.
  • Recover the sales floor and fitting rooms throughout the day.
  • Update signs and pricing and support merchandise moves as needed.
  • Share the benefits of the Loyalty program and ensure customers have what they need.
  • Support colleagues through honest, caring, and collaborative teamwork.
  • Work toward sales goals and contribute to individual and store results.

Benefits

  • Competitive pay and benefits
  • Health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal/financial advice
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