Retail Sales Agent | Part Time
About The Position
Omni Louisville Hotel is seeking a friendly, motivated Retail Sales Agent with a passion to serve others. This role is responsible for providing the highest guest service, maintaining the Falls City Market in an appealing manner, and creating a positive atmosphere while dealing with customers and fellow associates. The Omni Louisville Hotel is a unique and vibrant mixed-use environment offering hotel guests, residents, and locals a chance to connect and enjoy the best of a great city. The hotel features a prominent rooftop bar, diverse dining options including a bourbon bar and speakeasy, and the Falls City Market, a 20,000-square-foot urban food hall and grocer.
Requirements
- High school diploma or equivalent
- Excellent customer service skills
- Must be able to work weekends
- Knowledge of property and surrounding area
- STAR Certification
- Food Handlers Certification
Responsibilities
- Enthusiastic greeting of guests (by name if possible)
- Answer phones in a courteous and professional manner
- Utilize the Micros POS system (Sales of Merchandise)
- Maintain working knowledge of the hotel and items available to guests
- Assist in presentation of the Falls City Market.
- Price, display, and store new merchandise efficiently.
- Assist Retail Manager with any inventory counts.
- Maintain and balance daily cash register.
- Display conduct in an appropriate manner at all times in accordance with the Omni Hotels
- Must be able to operate the POS, telephone and radio communication
- Must be able to effectively communicate with all departments.
- Must be knowledgeable about activities in the hotel.
- Respond to any reasonable task as assigned by supervisor or manager.
- Assist in other departments as needed
- Attend monthly departmental meetings
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
