Retail Sales Agent | Golf Shop

Omni Hotels & ResortsFrisco, TX
Onsite

About The Position

Omni PGA Frisco Golf Club is seeking a Retail Sales Agent for its Golf Shop. This role involves presenting merchandise, assisting customers with selections, and processing sales transactions. The ideal candidate will be responsible for maintaining shop cleanliness, ensuring attractive product displays, and managing inventory. A key aspect of this position is providing excellent guest service and maintaining knowledge of products sold within the retail outlets. The Omni PGA Frisco Resort is a premier golf destination, featuring championship courses and extensive practice facilities. It is set to host major golf tournaments, underscoring its status as a top-tier golf location.

Requirements

  • Must have strong guest service skills.
  • Must be able to communicate effectively, both verbal and written.
  • Flexible schedule to include evenings, weekends and holidays.
  • Must be able to stand for length of shift.
  • Must be able to stand for entire shift.

Responsibilities

  • Stocks shelves, counters, tables and similar display fixtures with merchandise in a fashion that maximizes product visibility and promotes sales.
  • Arranges signage and advertising collateral in an attractive fashion.
  • Sell merchandise to guests.
  • Responsible for shop cleanliness, proper displays, placing new merchandise on floor as well as insuring all items are properly tagged and inventory control.
  • Affix accurate prices to merchandise with stamps, tags, labels and similar methods.
  • Provides suggestions, information, and similar assistance to customers as requested. Maintains substantial knowledge of products in assigned store as well as general product knowledge regarding merchandise for sale in other retail outlets on property.
  • Accurately record sales and other transactions using the point of sale system. Accept payment and make change as necessary following established accounting procedures.
  • Maintains continuous effort to clean shelves, counters, tables, fixtures, glass and floors.
  • Maintains awareness to all safety precautions and procedures to ensure a safe atmosphere for guests and employee partners.
  • Completes daily sales reports for analysis.
  • Is aware of current monthly sales performance and increases sales per hour and units per transaction as required.
  • Participates in periodic merchandise inventory as scheduled.
  • Adheres to cash handling policies.
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