Retail Sales Advisor, Part-Time

Johnnie-O Clothing•West Palm Beach, FL

About The Position

Johnnie-O is seeking a part-time Retail Sales Advisor to work 10–15 hours per week. The role delivers an exceptional customer experience, builds lasting customer relationships, and contributes to store success by creating a welcoming, on-brand environment connected to the Johnnie-O lifestyle. The advisor assists customers with product selection and styling, supports sales and customer outreach, and helps maintain store presentation, inventory, and day-to-day operations.

Requirements

  • 1–3 years of retail or customer service experience, ideally in apparel or premium lifestyle brands.
  • Strong interpersonal skills and the ability to connect with people.
  • A proactive, solutions-oriented approach to customer service.
  • Ability to adapt in a fast-paced environment and handle multiple priorities.
  • Comfortable working a flexible schedule, including evenings, weekends, and holidays.
  • Ability to stand for extended periods and lift up to 20 lbs.

Responsibilities

  • Welcome customers in a friendly, authentic way that reflects the Johnnie-O brand.
  • Understand customers’ needs, style preferences, and fit requirements, and provide knowledgeable feedback and personalized styling suggestions.
  • Share product knowledge, new arrivals, and upcoming events with customers.
  • Maintain a client book and follow up with customers to build long-term relationships.
  • Meet or exceed individual sales goals and proactively engage customers with additional product recommendations.
  • Participate in outreach, appointment-based selling, and event support to grow the customer base.
  • Keep the sales floor and fitting rooms clean, organized, and fully stocked.
  • Assist with restocking, re-merchandising, and seasonal floor changes.
  • Support accurate inventory management and communicate stock needs to leadership.
  • Process transactions, returns, and exchanges efficiently and accurately; follow cash-handling procedures and maintain POS accuracy.
  • Assist with back-of-house and replenishment responsibilities, price changes, markdowns, transfers, and other operational tasks as needed.

Benefits

  • Employee discounts
  • Casual dress policy
  • Potential career growth
  • Family-oriented working environment
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