Seasonal Retail Receiving Support Associate, South Shore Plaza
About The Position
The Retail Receiving Support Associate, also known as a Back of House colleague, supports store operations, maintains inventory accuracy, and helps provide a smooth customer experience. The role includes receiving and organizing merchandise; picking, packing, and retrieving orders from back-of-house storage; delivering orders curbside; and monitoring alerts so Buy Online Pickup In-Store (BOPS) orders are ready on time. The associate helps keep the stockroom and sales floor running efficiently and contributes to customer satisfaction through helpful interactions and accurate order fulfillment. The associate also supports selling and store results by greeting customers, listening to their needs, resolving issues, maintaining a shoppable space, and working collaboratively with colleagues. Daily work may include tagging and restocking merchandise, recovering the sales floor and fitting rooms, updating signs and pricing, supporting merchandise moves, completing orders, and organizing the stockroom. The position requires flexible availability for days, evenings, weekends, and holidays, along with dependable attendance and punctuality. Physical demands include frequent movement and standing, lifting at least 30 pounds, reaching, stooping, kneeling, crouching, and climbing ladders. The role also requires frequent use of computers and other technology, including handheld equipment and a cash register.
Requirements
- Flexible availability for days, evenings, weekends, and holidays.
- Regular, dependable attendance and punctuality.
- Ability to understand and communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Comfort communicating and collaborating with customers and colleagues.
- Ability to meet daily sales goal challenges.
- Enjoy meeting people, learning about them, and sharing information.
- Resourcefulness and adaptability to changing priorities, with the ability to work independently and as part of a team.
- Ability to talk, lift, move constantly, stand, and reach with arms and hands.
- Ability to stand for at least two consecutive hours and lift at least 30 pounds.
- Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Frequent use of computers and other technology, including handheld equipment and a cash register, and ability to process register transactions.
Responsibilities
- Receive, tag, and organize merchandise and maintain stockroom organization.
- Pick, pack, retrieve, and complete customer orders, including BOPS orders, and monitor alerts to ensure orders are ready on time.
- Deliver orders curbside to customers with care.
- Greet customers, listen to their needs, resolve issues, and provide helpful service.
- Recover the sales floor and fitting rooms, restock merchandise, update signs and pricing, and support merchandise moves.
- Work collaboratively with colleagues to support store operations and customer service.
- Support daily sales goals and contribute to individual and store results.
Benefits
- Competitive pay and benefits
- Health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
