Retail PT Store Environment Team Member

Michaels•Onalaska, AK

1d•Onsite

About The Position

The Retail PT Store Environment Team Member is responsible for maintaining a high standard of the overall look and feel of the store, including cleanliness and recovery standards, to deliver on Brand Promises. This role involves delivering friendly customer service, assisting customers with shopping, and ensuring a clean and safe environment for both customers and staff. Key duties include trash disposal, floor cleaning, moving equipment and products for proper cleaning, and deep cleaning specific high-traffic areas like bathrooms and breakrooms. The Team Member must also maintain cleaning equipment, manage supply needs, and proactively address areas requiring cleaning. All tasks must be completed in accordance with federal, state, and county guidelines, while maintaining positive interactions with team members and customers. Additional duties may include providing fast checkout, handling cash, engaging customers in loyalty programs, assisting with omnichannel processes (BOPIS, SFS), participating in truck unloads, stocking, and planogram processes, and supporting shrink and safety programs.

Requirements

Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.
Must be at least sixteen (16) years or older.
Ability to remain standing for long periods of time.
Ability to move throughout the store.
Regular bending, lifting, carrying, reaching and stretching.
Lifting heavy boxes and accessing high shelves by ladder or similar equipment.

Nice To Haves

Retail and/or cleaning experience preferred.

Responsibilities

Maintain a high standard of overall look and feel of the store.
Maintain store cleanliness and recovery standards to deliver Brand Promises.
Deliver friendly customer service.
Help customers shop the store and find what they’re looking for.
Collects and disposes of trash following approved procedures.
Dust and damp mops floors following approved procedures.
Moves equipment and products for proper cleaning and places products back in correct placement.
Cleans assigned areas with the use of assigned materials and equipment.
May require mixing water and detergents in containers to prepare cleaning solutions according to specifications.
Deep clean key areas of the store including but not limited to bathrooms, breakrooms, entry ways and other high traffic areas to maintain a clean, safe environment for customers and staff.
Keep cleaning equipment neat and orderly.
Notify supervisor of supply needs in advance for replenishment.
Seeks out areas requiring cleaning; takes initiative to complete the task.
Completes all tasks assigned by supervisor.
Performs tasks in accordance with all federal, state and county guidelines.
Maintain positive and respectful interactions with both team members and customers, even in difficult situations, in keeping with the organization’s vision and values.
Project a positive image and serve as a role model for other Team Members.
Provide a fast and friendly check out experience.
Execute cash handling to standards.
Engage customers on benefits of Rewards program and Private Label Credit Cards and complete enrollments.
Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship from Store (SFS).
Participate in the truck un-load, stocking, and planogram (POGs) processes.
Support shrink and safety programs.
Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards.