Retail Produce Account Manager

Charlie's Produce•Seattle, WA

5d•$82,000 - $92,000•Onsite

About The Position

Charlie's Produce is seeking a motivated and customer-focused Retail Produce Account Manager to manage and grow an established portfolio of retail accounts while identifying new business opportunities. This role serves as a trusted advisor to customers, leveraging produce industry expertise to drive sales growth, customer satisfaction, and long-term partnerships. The ideal candidate has a strong background in produce sales, exceptional relationship-building skills, and a proven track record of meeting sales and profit objectives. At Charlie's Produce, you'll be part of a team dedicated to delivering exceptional fresh produce solutions while building lasting customer relationships. This is an opportunity to combine industry expertise, relationship management, and sales leadership in a growing and dynamic environment.

Requirements

2–5 years of progressive account management or produce sales experience
Strong knowledge of produce commodities and produce industry market conditions
Proven ability to develop customer relationships and drive sales growth
Excellent communication, presentation, and interpersonal skills
Strong organizational skills with exceptional attention to detail
Proficiency with Microsoft Office and general computer applications
Demonstrated problem-solving and time management abilities
Ability to manage multiple priorities in a fast-paced environment
Strong phone sales and customer service skills
High school diploma or equivalent

Nice To Haves

Experience in both retail and wholesale produce sales
College degree in Business, Marketing, Agriculture, or a related field
Established network within the retail produce industry

Responsibilities

Manage and grow an existing book of business while maintaining strong customer relationships
Identify and pursue new account opportunities to increase revenue and market share
Develop and present profitable produce programs to prospective and existing customers
Generate sales quotations and respond to customer requests and proposals
Drive customer retention through exceptional service and ongoing account support
Maintain a thorough understanding of produce commodities, market trends, growing conditions, and pricing strategies
Provide expert product recommendations and consultative solutions to customers
Communicate customer preferences, needs, and opportunities to buyers, operations teams, and sales support staff
Develop and maintain pricing guides and ordering programs to maximize customer success
Ensure all customer orders are submitted accurately and within established deadlines
Process credit memos, responsibility forms, and other required documentation promptly and accurately
Monitor product quality and availability by conducting regular warehouse walkthroughs
Support special promotions, sales initiatives, department resets, and grand openings as needed
Build and maintain professional relationships with customers, vendors, and internal teams
Participate in sales meetings, training sessions, and special projects
Contribute to achieving company sales, gross profit, and customer service objectives