Retail Photo Operations Assistant Manager - 1880 Train

Magic Memories • Hill City, SD

22h • Onsite

About The Position

We Make People Smile. Picture yourself working at Magic Memories in a rewarding, fast-paced environment based in Hill City, SD. We are actively hiring for a Retail Photo Operations Assistant Manager in an exciting and dynamic atmosphere located at our iconic attraction, the 1880 Train!

As an Assistant Retail Photo Manager, you will greet guests and create Magic Memories by providing world-class service. You will assist in leading a retail team to achieve sales goals. Assist with running all operational aspects of a high-volume souvenir photography retail operation. Act as lead manager in the absence of the Retail Photography Manager. Provide floor supervision and administrative duties, ensuring the team stays focused on guest service and sales goals. Develop, train, and motivate staff to achieve desired guest service and financial results. You will ensure excellent customer service by responding to guest requests, expectations, and needs. You will have the opportunity to meet and interact with people from all over the world. Take photos and provide guests with a memorable experience and souvenirs to take back home and share! Learn how to capture, and create memories that make people SMILE!

Requirements

• High school diploma or general education degree (GED).
• 1-year people management experience and/or training, or equivalent combination of education and experience.
• Demonstrated leadership skills with the ability to support teams, develop culture, demonstrate coaching, and ongoing performance management.
• Ability and drive to assist in this ‘hands-on’ role, with demonstrated ability to meet sales targets and KPIs in a busy retail environment.
• Ability to demonstrate excellent written and verbal communication skills with customers, management, and cross-functional team members.
• Professional communication skills and appearance.
• Ability to support operations 7-days a week, including weekends, evenings, and holidays.
• Background check

Nice To Haves

• 2 years previous guest service experience preferred, but not required, within the hospitality, food, and beverage, or retail industries.
• Experience in digital photography a plus, but not required.

Responsibilities

• Greet guests and create Magic Memories by providing world-class service.
• Assist in leading a retail team to achieve sales goals.
• Assist with running all operational aspects of a high-volume souvenir photography retail operation.
• Act as lead manager in the absence of the Retail Photography Manager.
• Provide floor supervision and administrative duties, ensuring the team stays focused on guest service and sales goals.
• Develop, train, and motivate staff to achieve desired guest service and financial results.
• Ensure excellent customer service by responding to guest requests, expectations, and needs.
• Meet and interact with people from all over the world.
• Take photos and provide guests with a memorable experience and souvenirs to take back home and share!
• Learn how to capture, and create memories that make people SMILE!

Benefits

• Starting rate $18.00 /hr.
• Opportunity for growth and advancement!
• Fun culture and atmosphere!
• Paid training $$
• Up to $2 extra dollars per hour (on top of the base pay of $18.00/hr.) for performance-based commissions!!!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED