Prn Retail Pharmacy Technician

Cencora • Clarinda, IA

1d • Onsite

About The Position

The Retail Pharmacy Technician supports pharmacy service operations at the onsite Clarinda, Iowa location. The role enables accurate prescription order processing, service continuity, and compliant workflow execution by coordinating pharmacy support activities, handling documentation, and following up on issues. It helps ensure pharmacy records, supply support, and service transactions align with quality, safety, and regulatory requirements, and contributes to standardized, reliable pharmacy services.

Requirements

• High school diploma, GED, or equivalent experience required.
• At least two years of experience in pharmacy support, healthcare operations, medication order support, inventory support, patient services, or a related field required.
• Pharmacy technician certification from a national technical certification organization, such as PTCB or a comparable national organization, required; state pharmacy certification is acceptable if its core competencies meet or exceed national certification requirements.
• Ability to communicate effectively orally and in writing.
• Ability to work quickly and accurately under time and volume constraints.
• Strong interpersonal skills.
• Ability to resolve patient issues quickly and creatively to improve customer satisfaction.
• Familiarity with pharmaceutical products, services, and drug interactions.
• Strong organizational skills and attention to detail.
• Good analytical skills.

Nice To Haves

• Bachelor's degree program preferred.
• Certification in pharmacy support, pharmacy technician practice, medication handling, inventory control, healthcare operations, or a related field preferred.

Responsibilities

• Create patient profiles in the pharmacy information system.
• Enter prescription plan information into patient profiles to process and adjudicate prescriptions.
• Enter new patient prescription information into the pharmacy information system.
• Address insurance, reimbursement, and payment issues by communicating with insurance providers, patients, and pharmacists.
• Participate in achieving Ambulatory Pharmacy business goals and metrics.
• Retrieve and prepare medication for pharmacist review and verification.
• Prepare inventory reports for pharmacist review and purchasing.
• Submit, receive, and stock inventory.
• Answer inbound telephone calls and triage them to appropriate staff based on the nature of the call.
• Assist with reviewing and handling adjudicated prescription claims to ensure appropriate reimbursement, co-pay, and related financials; follow up on claims deemed inappropriate as directed.
• Provide pharmacists with information needed for therapeutic consultations with patients.
• Work with Pharmacy Benefit Manager companies to resolve plan- and patient-specific adjudication issues.

Benefits

• Medical, dental, and vision care.
• Benefits supporting working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave.
• Training programs, professional development resources, and mentorship programs.
• Opportunities to participate in employee resource groups and volunteer activities.

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED