Retail Pharmacy Technician - PRN shift varies Mon - Fri

Northeast Georgia Medical Center•Braselton, GA

About The Position

Under the direct supervision of a Staff Pharmacist, the Retail Pharmacy Technician processes and fills physician orders and serves patients across all age ranges. The technician follows population-specific guidelines and the policies and procedures of regulatory agencies. With a valid intern license, the technician may also perform pharmacy intern duties permitted by the Georgia State Board of Pharmacy. The role serves as a liaison between pharmacy and nursing to help ensure medications reach patients within the required time frame, and performs medication-related duties on nursing units to support unit, pharmacy, and regulatory needs. The position supports medication processing, packaging, inventory, automated dispensing systems, medication delivery, quality assurance, and customer service. Depending on assignment, duties may include work with MedCarousel, nursing units, AcuDose cabinets, robot inventory, packaging equipment, and the prescription discharge program. The technician reports variances, documents required work, maintains a clean and organized workspace, communicates with pharmacy and hospital staff, and may train pharmacy personnel. This position is PRN, with shifts varying Monday through Friday.

Requirements

Current registration with the Georgia Board of Pharmacy.
Obtain CPhT certification within six months of hire.
High school diploma or GED.
Ability to perform entry-level pharmacy technician functions efficiently and proficiently.
Basic math aptitude and ability to measure accurately, interpret instructions, and carry them out.
Good computer skills.
Ability to organize workload, interpret priorities, and maintain attention to detail.
Ability to follow good compounding practices, protocol, and USP 797 procedures.
Ability to follow instructions from pharmacists, pharmacy leadership, and management.
Ability to communicate effectively with pharmacy leadership, management, colleagues, and other hospital staff.

Nice To Haves

At least one year of hospital experience; pharmacy technician school or pharmacy retail experience may be considered in lieu of hospital experience.

Responsibilities

Process and fill physician medication orders under the direct supervision of a Staff Pharmacist.
Use robot software to evaluate medication processing, print manual pick lists, stock the robot, package medications, and monitor Pacmed production.
Perform quality assurance to ensure medications are prepared, packaged, labeled, and stored according to department and regulatory guidelines.
Check assigned areas and automated inventory for expired medications; process returns and credits, and conduct required inspections and cycle counts.
Troubleshoot medication-processing and automated dispensing equipment issues, coordinating with vendors, pharmacy staff, and the Automation Coordinator as needed.
Coordinate with nursing to help ensure medications reach the correct patient or unit within required time frames; deliver medications, including STAT, NOW, refrigerated, IV, and automated cabinet fills, according to procedures.
Process automated dispensing cabinet requests and fills, prepare manual picks for pharmacist review, use barcode scanning, and verify controlled-substance quantities before cabinet stocking.
Answer appropriate nursing questions using pharmacy policies and procedures; refer clinical or patient-care questions to a pharmacist.
Receive, price, and stock wholesale orders; maintain medication and supply inventory and communicate ordering needs to pharmacy buyers.
Process and label IV medications and distribute them to the correct areas within established time frames.
Handle controlled substances securely and follow applicable regulatory and department requirements.
Process non-formulary medications and medication returns from nursing units; resolve and document missing medications and coordinate replenishment.
Refill crash carts and open heart trays for pharmacist checking, and assist with medication reconciliation tasks as assigned under appropriate supervision.
For nursing-unit assignments, retrieve and deliver medications to the correct nurse server, patient drawer, or nurse; verify quantities and facilitate medication transfers for patients moving on or off the unit.
For the prescription discharge program, identify and interview patients, coordinate prescription and insurance information with relevant staff, deliver prescriptions to the bedside, and collect payment.
For MedCarousel assignments, monitor inventory for expired medications, assist with order processing and picking, and help maintain appropriate medication quantities.
For packaging and robot inventory assignments, operate and maintain packaging equipment, prepare batches, maintain canister inventory, follow manufacturer cleaning and maintenance procedures, report malfunctions, and keep packaging areas clean and stocked.
Document required tasks, report variances through risk-management software, and follow department policies, procedures, and communications, including reviewing department email at least once per shift.
Communicate professionally and courteously with physicians, nurses, pharmacy personnel, patients, vendors, and other hospital staff.
Train pharmacy personnel and provide constructive feedback to the appropriate supervisor or manager on employee performance.
Assist during staffing emergencies and other unusual staffing needs; perform special projects and other assigned duties.
Organize and prioritize workload, contribute to effective department operations, and keep work areas clean and organized.