Retail Pharmacy Technician (Non-Certified)

Thedacare•Town of Wescott, WI

About The Position

The retail pharmacy technician is an integral member of the interdisciplinary care team and partners with patients. The role is responsible for technical operations, regulatory compliance, medication safety, prescription processing, specialty pharmacy services and programs, and patient experiences within supervising pharmacies and remote dispensing sites. The technician supports clinical and operational initiatives in partnership with pharmacists and key stakeholders to advance strategic growth and development, program integrity, financial viability, and optimal patient outcomes. The position is scheduled for 40 hours per week, with 8-hour day shifts. Pharmacy operating hours are 8:30 a.m. to 5:00 p.m., including a 30-minute unpaid lunch from 12:30 p.m. to 1:00 p.m. when the pharmacy closes. There is no weekend or holiday rotation. Training takes place in Appleton at either the OSP or Heritage location. The work environment is a climate-controlled office setting with daily movement throughout the hospital campus.

Requirements

  • Must be at least 18 years of age.
  • Registered or licensed Pharmacy Technician with the State of Wisconsin.
  • High school diploma or GED preferred.
  • Minimum of 1 year of pharmacy technician work experience preferred.
  • Minimum of 1,500 hours of pharmacy technician work experience in the immediately preceding 3-year timeframe preferred.
  • Ability to move freely, including standing, stooping, walking, bending, pushing, and pulling.
  • Ability to lift up to 25 pounds without assistance.

Nice To Haves

  • High school diploma or GED.
  • Minimum of 1 year of pharmacy technician work experience.
  • Minimum of 1,500 hours of pharmacy technician work experience in the immediately preceding 3-year timeframe.

Responsibilities

  • Process prescriptions throughout their lifecycle, including order entry, third-party adjudication, filling, and sale.
  • Maintain the highest patient experience standards.
  • Perform technical operational functions and inventory management activities.
  • Operationalize regulatory compliance in accordance with applicable federal and state regulations, external accrediting authorities, and expert governing bodies.
  • Perform technical aspects of specialty pharmacy services, including compounding, compliance packing, meds to beds, vaccinations, and delivery.
  • Operationalize ThedaCare policies and procedures within the pharmacy and associated remote dispensing sites.
  • Champion clinical and operational initiatives in partnership with pharmacists and key service line stakeholders to drive strategic growth and development, program integrity, financial viability, and optimal patient outcomes.
  • Contribute to the interdisciplinary patient care team to support safe and effective patient outcomes.
  • Function as a certified and competent technician across the services offered through the pharmacy and associated remote dispensing sites.
  • Maintain operational knowledge of the 340B program as it relates to the pharmacy and associated remote dispensing sites, ensuring compliance and program intent in collaboration with key stakeholders.

Benefits

  • Continued opportunities for learning and development.
  • Accessible and transparent leadership.
  • Commitment to work/life balance.
  • Lifestyle engagement resources, including health coaches, relaxation rooms, health-focused apps (Wonder and Ripple), and mental health support.
  • Access and affordability resources, including minimal or zero copays, team member cost-sharing premiums, and daycare.
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