Retail Pharmacy Technician - Float
About The Position
This full-time Retail Pharmacy Technician position is responsible for servicing pharmacy customers, dispensing medications, and handling insurance and third-party billing functions. The role involves data entry, insurance verification, cashiering, and ensuring compliance with legal and regulatory requirements. If applicable, the technician may also be involved in promoting and fitting diabetic footwear and assisting with related insurance billing. As a float technician, the individual will develop competency across multiple Aurora Pharmacy locations, adapting to various workflows and procedures. A key aspect of the role is demonstrating knowledge and skills appropriate for patient care across different age groups, understanding growth and development principles.
Requirements
- High School Graduate.
- No experience required.
- Good Mathematic skills
- Attention to details
- Good customer service, communication, organization, problem resolution and process development skills
- Basic computer skills
- Licensure (IL only): State of Wisconsin (registration): Pharmacy Technician or Pharmacy Technician Student
- Certification (CPhT) issued by PTCB or ExCPT within two years of hire, or sooner if required by law.
- Must sit for the certification exam at least one time within the first year of employment.
- Patient facing teammates may be required to have three certifications: Immunization, BLS through an entity approved by Advocate Health and non-vaccine injectable to be granted from the state of WI or if from out of state, the program is approved by the accreditation council for pharmacy education (ACPE) or by the WI pharmacy examining board.
- If applicable per assigned work location and workflow scope, diabetic shoe fitting certification is required and will be obtained through on the job training.
- Life support training courses may be required dependent on department discretion.
Responsibilities
- Develops competency in servicing pharmacy customers including obtaining and recording initial demographic and other required information, data entry of required information into the pharmacy system for record keeping, insurance verification and label generation purposes, and cashiering.
- Develops competence in dispensing and delivery of medications, including the use of information systems, technology, and automation for dispensing and storage.
- Develops competence in insurance and third-party billing functions, including data entry, obtaining prior authorizations, maintaining files, investigating and correcting errors, and handling various insurance coverage issues.
- Develops competence in clinical support needs such as DIR fees.
- If applicable, promotes the sale of and assists customers in the appropriate selection and fitting of diabetic footwear, submits insurance billing, and maintains documentation records.
- If applicable, develops competency in pharmacy workflow across multiple Aurora Pharmacy locations.
- Develops competence in pharmacy procedures and documentation as required, satisfying legal, regulatory, and department requirements.
- Complies with legal, regulatory, and accreditation standards, including controlled substance procedures and USP requirements.
- Demonstrates knowledge and skills necessary to provide care appropriate to the age of the patients served.
- Demonstrates knowledge of the principles of growth and development over the life span and possesses the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs, and to provide the care needed as described in the department's policies and procedures.
Benefits
- Comprehensive suite of Total Rewards
- Competitive compensation
- Generous retirement offerings
- Programs that invest in your career development
- Paid Time Off programs
- Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
- Flexible Spending Accounts for eligible health care and dependent care expenses
- Family benefits such as adoption assistance and paid parental leave
- Defined contribution retirement plans with employer match and other financial wellness programs
- Educational Assistance Program
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
