Retail Personal Stylist

EMINENT, INC.•San Diego, CA

25d•$24 - $26

About The Position

The Retail Personal Stylist works with REVOLVE and FWRD’s best customers both in person and virtually, providing an excellent shopping experience while delivering sales results that contribute directly to retail store revenue and key performance indicators. The role focuses on contemporary and luxury personal shopping, client relationships, sales growth, and customer loyalty. The position requires working flexible hours and collaborating with internal teams in a fast-paced environment.

Requirements

At least 2 years of sales or styling experience in the contemporary and luxury clothing sector.
At least 3 years of retail experience.
Experience in brick-and-mortar retail and/or e-commerce.
Extensive knowledge of contemporary and luxury fashion, including current fashion trends.
Strong knowledge of apparel construction, fabrication, size, and fit.
Strong computer literacy, including working knowledge of Excel and PowerPoint.
Proficiency in Gmail.
Excellent written and verbal communication skills.
Strong multitasking, prioritization, and organizational skills.
Ability to manage multiple tasks under strict deadlines.
Ability to work well in a dynamic, fast-paced sales environment with minimal supervision.
Ability to develop strong relationships with clients and colleagues.

Nice To Haves

Management experience.
Bachelor’s degree.

Responsibilities

Deliver sales results in line with business growth targets and contribute to retail revenue and key performance indicators.
Proactively develop initiatives and ideas to improve the client experience and drive sales.
Build and maintain personal relationships with clients to foster brand loyalty.
Provide attentive client service and go above and beyond to meet client needs.
Develop one-to-one client relationships through regular communication, using order and return history to understand clients and build customer profiles.
Identify and prioritize sales leads, and create and implement selling ideas to meet sales targets.
Increase client spending and loyalty by understanding needs and upselling where possible.
Develop new client relationships and re-engage lapsed clients.
Review data to identify client preferences and purchasing patterns.
Provide weekly and monthly sales performance updates to management.
Build collaborative relationships with multiple teams and personnel.
Manage multiple tasks and deadlines while applying logical thinking and problem-solving skills.
Work closely with the allocations team to stay informed about new merchandise, brands, and exclusives.
Initiate face-to-face contact with customers wherever possible.
Cover for other Personal Stylists in their absence.
Work flexible hours as needed to get the job done.