Personal Stylist Assistant

Saks•Charlotte, NC
•Onsite

About The Position

As a Personal Stylist Assistant, you will assist a Personal Stylist with client communication, outfit recommendations, and operational support during the selling process. You will contribute to memorable customer experiences through customer service, appointment support, and follow-up. The role is performed on-site and through online platforms and reports to an assigned Personal Stylist. Neiman Marcus is a luxury retailer serving customers through stores, digital channels, and remote selling. The company is part of Exemplar Luxury Group, a collective of luxury brands and retail assets.

Requirements

  • At least 2 years of experience with technology and experience using digital tools.
  • Fashion retail experience.
  • Ability to work a flexible schedule.
  • Demonstrated commitment to customer service excellence.

Responsibilities

  • Assist the Personal Stylist in preparing and implementing selling appointments, including ringing transactions at POS and processing merchandise for Fashionphile Service.
  • Complete post-appointment follow-up, including order tracking, alterations, and thank-you notes.
  • Help organize appointment scheduling, gifting projects, and experiences for Top Clients.
  • Enter and maintain precise clientele information.
  • Assist with digital selling and social media presence.
  • Ensure all unsold merchandise is returned to stock.
  • Ensure fitting rooms are clean, using housekeeping and maintenance services.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k) retirement plan
  • Basic life insurance
  • Supplemental life insurance
  • Disability insurance
  • Additional voluntary benefits, including critical illness, hospital, and accident insurance
  • Employee discount
  • Career advancement opportunities
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