Retail Outpatient Pharmacy Technician

AdventHealth•Orlando, FL

1d•Onsite

About The Position

The Retail Outpatient Pharmacy Technician prepares and distributes medications in a timely manner, collects patient information, and explains insurance changes or complications. The technician ensures pharmacists are aware of patient needs and prescription checks, and that orders are processed, dispensed, and delivered accurately and promptly. The role assists with billing and maintains knowledge of insurance changes. It also involves communicating with patients and pharmacies about prescription transfers, informing patients of problems, maintaining organized inventory, generating reports, developing presentations, participating in committees as needed, and helping train and mentor new staff. Other duties may be assigned. The position is based at AdventHealth Outpatient Pharmacy, Lake Nona, in Orlando, Florida. The stated schedule is Monday to Friday; hours are to be confirmed and are most likely 9:30 a.m. to 6:00 p.m. The pay range is $18.32–$29.31.

Requirements

One year of pharmacy technician experience in a retail pharmacy, mail-order pharmacy, central fill, or hospital setting, or completion of an AdventHealth pharmacy technician student internship in a retail or hospital setting in lieu of pharmacy technician experience.
High school graduate or equivalent.
Registered Pharmacy Technician (RPhT) license or certification.
Three or more years of retail pharmacy experience is preferred.
Experience processing and filling prescriptions is preferred.
Competence in medical terminology, medication names, and medication use is preferred.
Proficiency with prescription-filling software and other computer skills is preferred.
Ability to work under pressure is preferred.
Ability to interact professionally with the public and other medical staff is preferred.
Knowledge of compounding oral and topical medications is preferred.
Knowledge of major prescription insurance carrier reimbursement guidelines and third-party payer coverage eligibility is preferred.
Previous experience in a managed healthcare organization, medical insurance company, pharmacy benefit management, or another healthcare-related entity is preferred.
Specialty pharmacy experience is preferred.

Nice To Haves

Competence in medical terminology, medication names, and medication use.
Proficiency with prescription-filling software and other computer skills.
Ability to work under pressure.
Ability to interact professionally with the public and other medical staff.
Knowledge of compounding oral and topical medications.
Knowledge of major prescription insurance carrier reimbursement guidelines and third-party payer coverage eligibility.
Previous experience in a managed healthcare organization, medical insurance company, pharmacy benefit management, or another healthcare-related entity.
Specialty pharmacy experience.
Three or more years of retail pharmacy experience.
Experience processing and filling prescriptions.
PTCB Certified Pharmacy Technician (CPhT) or NHA Certified Pharmacy Technician (CPhT).

Responsibilities

Prepare and distribute medications in a timely manner.
Collect patient information and explain insurance changes or complications.
Ensure pharmacists are aware of patient needs and prescription checks.
Ensure orders are processed, dispensed, and delivered accurately and promptly.
Assist with billing processes and maintain knowledge of insurance changes.
Communicate with patients and pharmacies regarding prescription transfers and inform patients of problems.
Generate reports, develop presentations, and participate in committees as needed.
Ensure inventory is organized and properly maintained.
Assist in training and mentoring new staff.
Perform other duties as assigned.