Retail Outlet Sales and Operations Manager
About The Position
As a Retail Outlet Sales and Operations Manager at Bob’s Discount Furniture, you’ll lead and inspire a team dedicated to optimizing sales, operations, and customer experience within our outlet locations. You’ll play a critical role in ensuring merchandise is received, staged, and sold efficiently, while maintaining a safe, organized, and customer-friendly showroom and warehouse. This hands-on leadership role blends sales strategy with back-end operational excellence to drive success across multiple departments. This is a full-time, in-store leadership position requiring flexible availability including evenings, weekends, and holidays.
Requirements
- Demonstrated leadership and decision-making abilities.
- Strong communication and organization skills.
- Experience in inventory, receiving, and merchandising.
- Must be at least 18 years old to be considered for employment.
- Ability to stand, walk, bend, and lift throughout the workday.
- Capable of lifting or moving items up to 50 lbs. without assistance.
- Frequent use of warehouse tools, ladders, and equipment.
Nice To Haves
- 2–5 years of retail and/or warehouse leadership experience.
- Experience in sales-driven environments.
- Proven success in team development and accountability.
- Bachelor's degree or equivalent work experience.
- Familiarity with receiving, returns, and outbound logistics processes.
Responsibilities
- Optimizing sales, operations, and customer experience within outlet locations.
- Ensuring merchandise is received, staged, and sold efficiently.
- Maintaining a safe, organized, and customer-friendly showroom and warehouse.
- Leading and inspiring a team.
- Driving success across multiple departments through sales strategy and operational excellence.
- Team management, coaching, and scheduling.
- Inventory control and cycle counting.
- Logistics coordination and merchandise flow.
- Safety compliance and warehouse standards.
- Showroom merchandising and outlet presentation.
- Customer experience and satisfaction.
- Performance feedback and employee development.
- Critical thinking and process improvement.
Benefits
- National Medical, Dental, and Vision Insurance
- Paid Time Off: Vacation, Sick Days, Holidays, and Your Birthday
- 401(k) Profit Sharing Plan with a generous company match
- Employer-paid Life Insurance with voluntary options
- Pet Insurance and Employee Assistance Program
- Bob’s Helping Hand & Bail Out financial support programs
- Tuition Reimbursement and Employee Scholarship Programs
- On-the-job training and career path development
- Employee Discount from Day 1 and additional partner discounts
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
