Retail Operations Specialist

YETI•Austin, TX

About The Position

The Retail Operations Specialist supports day to day retail operations across a growing fleet of stores. This role ensures operational requests are handled efficiently while improving processes to reduce manual work and support scalable growth. This role will partner closely with store teams and cross functional stakeholders to maintain consistent, repeatable operational processes that enable expansion without adding complexity.

Requirements

Greater than 2 years of experience in retail operations, consumer goods or multi unit store environments
Demonstrated experience supporting or scaling operations across multiple locations
Proven ability to design and implement standardized processes
Experience in a high growth or expansion stage retail or consumer goods company is a plus
Familiarity with POS, ERP and inventory management systems
Experience supporting new store openings or operational transformations is a plus
Project management experience (formal or informal) is a plus

Responsibilities

Support daily retail operations, including monitoring and resolving service tickets, maintenance requests, and supply needs
Serve as primary point of contact for store operational questions, troubleshooting and escalations
Build, document and maintain standardized operating procedures (SOPs) across all stores
Identify process gaps, manual workarounds and inefficiencies; recommend and implement improvements
Support new store openings by ensuring operational tools, processes and systems are consistently deployed
Partner with corporate and field team to ensure operational solutions are practical and scalable
Support implementation and optimization of retail systems
Identify opportunities for automation, simplification and standardization
Gather feedback from store teams to continuously improve operational workflows