Retail Operations Manager
Sodexo Careers•Cincinnati, OH
•Onsite
About The Position
Grow your career and develop a team that shares your desire to make a difference! Sodexo is seeking a Retail Operations Manager at the University of Cincinnati in Cincinnati, OH, to lead a team of highly motivated staff, deliver exceptional food-focused hospitality, provide outstanding customer service, and deliver detail-oriented dining experiences.
Requirements
- Bachelor’s Degree or equivalent experience
- 3 years Minimum Management Experience
- 3 years of experience in retail operations
- Strong leadership and excellent communication skills
- Prior experience promoting national brands with clients and customers in a campus environment
- Proven client relationship and customer service skills
Responsibilities
- Identify customer needs and expectations; ensure that Sodexo and customer goals are aligned and met; educate and develop rapport with clients and promote partnerships; promote a customer/client-centered culture that strives to exceed customer and client needs; coordinate all unit catering initiatives to drive sales growth and track results.
- Maintain and improve service level, resulting in increased customer satisfaction; ensure all HACCP standards are followed; and/or demonstrate resourcefulness and quick responsiveness to client and customer requests.
Benefits
- Medical, Dental, Vision Care and Wellness Programs
- 401(k) Plan with Matching Contributions
- Paid Time Off and Company Holidays
- Career Growth Opportunities and Tuition Reimbursement
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What This Job Offers
Job Type
Full-time
Career Level
Manager
