PT Retail Operations Associate, Maje, Meatpacking District

SMCP NORTH AMERICA (US, CANADA)•New York, NY

5d•$20 - $23•Onsite

About The Position

SMCP is a fashion house that embodies Parisian elegance through its brands, Sandro and Maje. The company focuses on accessible luxury, combining high-fashion designs with sustainability. Operating in over 47 countries, SMCP is experiencing growth and is led by a strong senior leadership team. The company culture emphasizes engagement, inclusivity, and corporate social responsibility, with ambitious sustainability goals for 2030. SMCP collections blend casual elegance and evening sophistication, catering to individuals who value both style and sustainability. The company aims to "Style Happiness at Work" and encourages employees to lead with passion and purpose. This role is for a PT Operations Associate at the Maje store in the Meatpacking District.

Requirements

2+ years of prior sales support experience, including POS, inventory management, cycle counts, and shipment processing.
Strong organizational skills and attention to detail.
Strong communicator who thrives in a fast-paced, dynamic environment.
Flexible availability, including evenings, weekends, and holidays, is required.
Passionate about creating operational excellence and ensuring a seamless store experience.

Nice To Haves

Prior supervisory experience is a plus.
Bilingual in certain key markets (preferred but not required).

Responsibilities

Lead by example in all back-of-house operations, setting high standards for efficiency, accuracy, and attention to detail.
Ensure seamless coordination between back-of-house and sales floor operations to support overall store performance.
Oversee all inventory processes, including merchandise check-in, stock processing, store-to-store transfers, markdowns, RTVs (Return to Vendor), and liquidation.
Implement procedures to ensure timely and accurate stock handling, minimizing errors and maximizing efficiency.
Manage visual merchandising processes such as floor sets, product replenishment, and ongoing maintenance to uphold brand standards.
Collaborate with the sales team to ensure merchandise displays are visually appealing and aligned with current promotions and trends.
Implement and monitor asset protection strategies to minimize inventory loss and prevent shrinkage.
Oversee accurate and timely physical inventory counts, ensuring compliance with company standards and protocols.
Maintain an organized, efficient stockroom, ensuring all back-of-house areas are clean, accessible, and compliant with safety regulations.
Promote best practices for stock handling and storage to support smooth operations and maintain a safe work environment.
Provide support on the sales floor as needed, assisting with POS operations and ensuring a smooth checkout process.
Greet and engage customers when required, contributing to an exceptional shopping experience and reinforcing brand values.